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The impact of organizational culture on employee satisfaction & productivity
The impact of organizational culture on employee satisfaction & productivity
Impact of organizational culture on employee motivation and job satisfaction
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Sinegal inspire loyalty in his employees by treating them like human being and not as means to an end. Sinegal values his employees and doesn’t sees them as tools to make money. Compared to competitors Costco providing great pay and a great health plan. Costco’s average pay is $17 an hour, 42 percent higher than its fiercest rival, Sam’s Club. And Costco’s health plan makes those at many other retailers look Scroogish. One analyst, Bill Dreher of Deutsche Bank, complained last year that at Costco “it’s better to be an employee or a customer than a shareholder.”
Costco also provides great career opportunities. Most of their executives and manager start working from the bottom. They very seldom hire managers. Everyone starts from the bottom, because they want employees to move up based on their achievements, hard work and talent. They have a rule that eighty-five percent of the promotions should go to employees within the company. They also provide job security, employees are guaranteed that they won’t get fired in the spur of the moment just because their boss is having bad day. Employees that have been with Costco for more than two years cannot be terminated without the approval of a senior manager.
So by valuing his
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But you can’t ignore the problem, if you do, it will only get worse and make it impossible to do your best at work. You need to discuss the problem with your boss in a way where they don’t feel like they are being attacked or that your being vindictive. Just tell him what’s bothering you and why it’s bothering you. Ask him you if you two can work together to resolve the problem. Your boss will most likely work with you to resolve the problem. Because if you’re happy, then you’re doing your best to help the business grow, which will turn to profit. Profit that will make your boss
Promotion: Costco doesn’t have any conventional marketing/ promotion strategies like their competitors as they are not big on advertising. They email and mail their members flyers and product descriptions which help them maintain their customer retention. However, they don’t actively advertise to new customers, primarily relying on their current customers to advertise by word of mouth like Kimberley Peterson, the
There are ten elements needed to survive a zombie apocalypse: a steady food supply, clean water, medicine, transportation, gas, a defense system, a sturdy shelter, a safe place to sleep within the shelter, weapons, and simple tools. Costco supplies all of these items. According an article in The Concordian, “If you asked 100 people where they would hide during a zombie apocalypse, 98 would say Costco. Costco is a vast market that sells basically anything you would need to live there permanently” (Menexis). Unfortunately that still leaves those two out of one hundred people that disagree. Those people say that Costco would be an unwise place to be during the apocalypse because of its sheer size. They state that the massive size of a Costco store is too big for a person or even small group of people to defend. While this argument has a logical line of thinking behind it, there are several factors that render this viewpoint invalid. Costco does not need a huge defense system because it is literally a huge warehouse. This means that Costco is essentially a huge concrete box with two ope...
Costco Wholesale Corporation was an uncommon type of retailers called wholesale clubs. These clubs differentiated themselves from other retailer by requiring annual membership purchase. Especially in case of Costco, their target market is wealthier clientele of small business owners and middle class shoppers. They are now known as a low cost or discount retailer where they sell products in bulk with limited brands and their own brand. The company is competing with stores like Wal-Mart, SAM’s, BJ’s, and Sears. The case begins with an individual shareholder, Margarita Torres, who first purchased shares in 1997 and who is trying to evaluate the operational performance of the business in order to make a decision rather or not purchase more shares
“Culture is not the most important thing. It’s the only thing.” (Gabler, The Magic in the Warehouse, 2016). It has been said that “Costco acts more like a cheerful cult than a hard-driving business.” (Gabler, The Magic in the Warehouse, 2016). Costco hasn’t wavered from their founder’s strategy of promoting within; over 98% of their management started their careers with Costco. This strategy clearly works; the environment is one of family not just coworkers. They are loyal to the brand and motivated to work hard and climb the corporate ladder. Costco sees this as ensuring the future of their values which in turn ensures their
Which one is better Buy Now: Wal-Mart Stores, Inc. vs. Costco Wholesale Corporation? Costco is doing better, but Wal-Mart stock is much inexpensive. Which one is a better buy right now? Here are two different retailers with two different strategies. The alternative norms are that Costco operations are entirely based on the warehouse model and membership fees offer customer more of an economic advantage to customers than Wal-Mart everyday low prices and flexible payment with suppliers. My objective is to analyze the two retail giants’ methodology to satisfy and maintain customer although that I anticipate Wal-Mart’s to be a better buy than Costco because of the gargantuan scale of Wal-Mart has constructed its commerce on saving the customer
Their boards are similar in member size (Walmart with 12 and Costco with 13). Both companies also advocate for a separate CEO and Chairman. They also have a similar number of meetings per year (Walmart 6 and Costco 5) (Spencer 4). Both companies also utilize executive sessions and Costco, like Walmart, has at least two executive sessions a year for independent directors (Costco 11). Finally Costco also has a code of ethics that applies to all employees, directors and executives. They
Costco has one of the most competitive benefits packages in the industry. Not only do they provide employees with a full spectrum of benefits, but employees also may elect coverage for their spouses, children and domestic partners. The company pays a larger percentage of the premiums than do most other retailers. Costco's customers like that low prices do not come at the workers' expense. And The Costco website offers online tools to manage health.
“ Brand loyalty-that certain something that makes a consumer keep buying over and over again-is an elusive quality. It begins with the consumer’s preference for a product on the basis of objective reasons-the drink is sweeter, the paper towel more absorbent. The brand name is the customer’s guarantee that he/she will get what they expect”(Fisher). As far back as companies go the main question asked when selling their product, how can I get people to purchase my product? This is still a very important issue in the day- to- day operations of any company, but now they are asking a whole new question. In today's fast changing markets, where people are bombarded by advertisements everywhere, people are starting to realize that they don't need to stick with one product for life, and they see that there are many substitutes available. As a result of this new type of market, companies have started to put a large effort towards the development of Brand loyalty. I shall explore the topic of Band loyalty and explain its importance in today's business market, and how it motivates a consumer to purchase a given product or service.
Fourth, keeping our boss ' well-being at the center of our decisions and actions gives us a secure backdrop for moving things forward on-the-fly and for being in the right place at the right time to make the most of the best opportunities. This is the Customer-Centricty building block.
Being a stocker for Costco Wholesale is a straightforward job. The stocker comes in each morning and presented with the day 's’ tasks. The stocker is monitored throughout the day by the department manager to make sure all tasks are being met in a timely manner. Costco Wholesale works less like a business and more like a well tuned machine. If one cog in a machine is faulty or rusty then the whole system will run inefficiently. Managers need to work with subordinates to further improve productivity. To avoid ineffective managers, managerial candidates should be democratically elected by future subordinates.
Working in retail there seems to always be angry customers every shift. I understand that some people aren’t angry at me directly, but it portrays differently in my eyes. Some people come from work to Whole Foods so they can cook when they get home. They’ve had a long day at work and they bring whatever happened to them at work into their personal lives. For instance, a couple a days ago I had a customer get mad at me because we ran out of
The human resource services at Albertsons appears to be much better than their chief competitor Wal-Mart’s .It is mentioned that the average Albertsons employee earns more than a Wal-Mart ‘s employee. Also employees at Albertsons enjoy benefits like health insurance and retirement packages
Costco is one of the companies that have started from humble beginnings to become one of the most recognized institutions in the wholesale industry. Based on the Costco case, there are valuable lessons I have learned and the look of things is that Costco is here to stay. One of the insights I have gained from the Costco case is that organizations should understand their value chains and focus on their strengths to drive competitiveness. Another lesson that I have learned is that information technology can be used by organizations to improve their levels of competitiveness. Also, the Costco case study has enabled me to realize that the management of organizations should constantly evaluate the impacts of the strategies they employ because it is through such evaluations that the best practices can be adopted to improve the performances. Costco has applied these aspects in its different areas of operations, and they have advanced the organization since its inception days to present. From the strategic management practices, the organization has grown from strength to
The benefits that Walmart offers their full/part time employees are why they are so loyal. They believe in promoting from within. The lower level employees are the ones that eventually become managers. Walmart does not seek outside for their managers; they train from within. This definitely sets Walmart apart from their competitors.
Costco is the second largest retailer in the world. The organizational culture of the company has to comply with law. All the operations should under the law. Costco thinks most important cores are employees and customers. Employees have great benefit and transparent promotion methods. Zhang Shan said, ” Good treatment to employees, Is the most direct way to retain talent “ . In order to maintain the salary advantage that it has been higher than the average of industry. Costco convinces that they provide good services , low price and they guarantee all their customer will get great experiences. The respecting supplier is the basic requirement .The suppliers of Costco are its partners in business .The company tends to effort to treat every