A Comparison Between Whole Foods And Costco

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Compare your shopping experiences at retailers like Costco, Nordstrom, or Whole Foods with experiences you may have had at Walmart, Sears, or Kroger. Comparing my shopping experience at Whole Foods verses Walmart, I have always had positive experiences at Whole Foods. I admit at first I was hesitant to shop there because I thought their prices would be too high or that they wouldn’t have the items I was accustomed to purchasing. My first experience was shopping for lip balm. I was told they sold a brand that didn’t include camphor phenol and that was important to me. Being that I never shopped in Whole Foods before I immediately asked for assistance in finding the right isle. Not only did they direct me, they walked with me and asked what I was looking for, they showed me the product and even gave me useful information regarding the lip balm. Since that day I have been back many times, not only for lip balm but for a variety of groceries and products. Whole Foods staff is pleasant, enthusiastic and extremely helpful. They are well trained on their merchandise as well as customer service and seem to genuinely enjoy interacting and working at Whole Foods. In addition, …show more content…

“Culture is not the most important thing. It’s the only thing.” (Gabler, The Magic in the Warehouse, 2016). It has been said that “Costco acts more like a cheerful cult than a hard-driving business.” (Gabler, The Magic in the Warehouse, 2016). Costco hasn’t wavered from their founder’s strategy of promoting within; over 98% of their management started their careers with Costco. This strategy clearly works; the environment is one of family not just coworkers. They are loyal to the brand and motivated to work hard and climb the corporate ladder. Costco sees this as ensuring the future of their values which in turn ensures their

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