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Explain the importance of effective communication
Explain the importance of effective communication
Explain the importance of effective communication
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Introduction Effective communication is a vital ingredient of organization success. With out it, the organization in question will definitely lose its competitiveness, and it is highly likely to eventually fail. Proper internal communication will facilitate the sharing of crucial organization information by organizations’ staff. Desired organization standards, ethics, culture, and other crucial elements can be shared. Equally important is proper external communication. This kind of information helps in attracting new clients and retaining the current one. Clients are made aware of the organization’s existence and its products through various platforms. The current business environment has made it increasingly important to integrate external and internal communication. This can be made possible by choosing an appropriate information system infrastructure (Trend Micro 2011; Mindtools 2011). Desktop and landline telephones have traditionally been used by businesses to serve their communication needs. However the fast paced technology world is quickly making them ineffective, and there is high likelihood they will soon become obsolete. This is indicated by the rate of decline in the use of landline phones in residential areas, proving that such communication tools can not serve effectively the purpose of integrating internal and external communication. It is also certain they can not support employees who are often on the move. For this reason, mobile devices are the most appropriate communication tools that every organization should adopt. However before settling on any specific mobile device, an organization needs to consider a variety of issues (Jasen & Scarfone 2008; Trend Micro 2011). Issue to consider while choosing a ... ... middle of paper ... ...Important. [online] Available at:. Osterman Research, Inc, 2011. Key issues to consider in Mobile Device Management. An Osterman Research White paper, p. 1-13. Posney, B., 2011. System Center: Managing Mobile Device. Technet Magazine, [online] [Accessed at 15th January 2012]. Reisigner, D., 2011. 10 Reasons Smartphones are better than Tablets. Channel insider, [online] Available at:< http://www.channelinsider.com/c/a/Spotlight/10-Reasons-Smartphones-Are-Better-Than-Tablets-250167/> [Accessed at 15th January 2012]. Trend Micro, 2011. Trend Micro Consumerization of IT: Managing and Securing Consumerized Enterprise IT. A Trend Micro white paper, p. 1-9. Wang, J., 2011. 2012 Tablet Market Forecast, Taipei: Digitime Research.
The “bring your own device” style is having many effects on enterprise operations. From enhancing employee productivity to reducing IT cost, once a business adopts a BYOD solution, it can find its operations completely transformed. Sheila Johnson said “Were seeing a change in the make up of PCs versus Macs that are not employee owned, but company owned. We are seeing a shift toward Macs. Sheila Johnson mentioned that some 40% of their employees, including a large portion of their contractors who work there at the headquarters are on Macs, and they’ve seen 11% quarter over the growth of that platform. She also stated how business needs to be ready to adopt whatever devices employees want to use, from IPhone to Chrome books. Second, the choice of device needs to be compatible with whatever the business is using as its desktop computer. By investing in remote access and HTML client solutions, businesses can avoid compatibility issues altogether and focus on providing employees with the rich mobile
A Capital One Financial Corporation has established such workplace by providing mobility and flexibility to their employees in business units. They implemented a concept “virtual workplace” which is based on reconfiguring office space and use of up to date mobile technology. It gives employees opportunity to be more productive since they are able to work from any place they would choose. According to the Benefits Survey Report from the Society for Human Resource Management published i...
Telecommunications gained mainstream attention in the early 90’s; however the initial key market was business men and women, who used their phones whilst being on the move and so allowing them to communicate with their companies with ease. Though in the modern era, telecommunication went through segmentation in the market trends, and now in this day and age it would be difficult to find someone who does not own some form of mobile technology. Many phone providers battle to provide the best service for their customers (Figure 1).
Compared with the rate of many decades before, the rate of mobile usage is zooming these days. The developments of general economy and technology revolute peoples’ life styles and bring mobile business into a new page. Nowadays, business trends could still make a huge difference in those mobile companies.
The nature of our business requires us to have a flexible sales force. Because of that detail we need to be receptive to the needs of our mobile workforce. The most critical tool involved in their success is the ability to reliably connect and access our company networks. These connections can be from employees using company issued laptops or personal computers used from home or on the road.
Cell phones are among the most innovative gadgets of the 20th century. Traditionally, people relied on cumbersome methods to transmit information and data over long distance, which usually made the communication process ineffective and slow. The ability to communicate deferred from one society to another and some societies had advantage over others due to their superior methods of communication. It was problematic to send urgent messages due to the lack of reliable and fast techniques of communication. The cell phone invention solved most of these issues. It introduced a platform through which parties could communicate instantaneously regardless of their location or distance. In addition, the cell phone technology is globally accepted hence it is a uniform medium of communication, making it both fast and efficient in any given community. Moreover, cell phones opened up room for more technological in...
A survey was one by an IT department “in the survey of over a thousand IT decision-makers, 74% indicated that using tablet computers and smartphones led to an increase in productivity in their organization while 25% of those said it has led to a significant increase” (Needle). The benefit of smartphones in the business world are not only convenient, but also extremely economical and efficient.
Internal communication is a key to succeed and every company’s internal communication is different some way or the other. Informing employees about salaries, benefits and end of the year bonuses is not consid...
Communication is an essential tool used in most people’s daily lives. Humans are social creatures who need to reach out to others at home, work, church or school. Technological advancements in the twenty-first century changed the means of communication especially within the last few years. In the past, communication was either face to face, phone, or written letters. Nowadays, many use email, social media websites or instant messaging to socialize with others. The methods used to communicate in someone’s personal life are also useful in a business setting. Effective communication both written and verbal is the key to organizational success especially in a global market. Leaders and managers are charged with leading a company in solving
In a business, communication not only takes place between the business and their buying customers, but also with their suppliers, within themselves and all of the stakeholders involved in the business. This includes all of the internal and external customers.
Since the invention of the cell phones, in 1973, it has quickly become the most popular device used especially today during the twenty-first century. Due to its hands-free-easy-to-use design, the amount of people that own a cell phone is rapidly increasing. The useful text messaging feature has proved to be extremely useful in current times. Along with these helpful features, the cell phone is easily accessible and more portable. The majority of phone companies offer a 3G or 4G data plan, meaning internet access can be found on your phone almost anywhere, at any time. In addition to its easy portability, the cell phone is a very useful and helpful device, allowing one to stay connected to the outer world. “With a smartphone, you can connect to the Web from virtually anywhere. You ...
Communications in organizations contain all means, both formal and informal, by which information is passed up, down and across the network of managers and employees in an organization. These various modes of communication may be used to spreading official information between employees and management to exchange hearsay and rumors or anything in between. According to Drenth et al. (1998), sending and receiving of information or messages by means of symbols and in that context organizations communication is a key elements of organizational climate. Perhaps the importance of good communication is best understood by considering what things would be like in its absence. Besides that, communication in organization should be easy and understandable.
The knowledge managers need to possess is technologically inclined and globalized. Effective management can enhance a company’s performance by contributing to employee and customer satisfaction, productivity, and development (Noe, Hollenbeck, Gerhart, & Wright, 2010). The first skill for managers to understand and practice is communication, because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with the overall workgroup without alienating anyone in the work environment (Roper, 2005). As a manager, it is very important to be able to communicate effectively. As Robert Kent, former dean of Harvard Business School, has said, “In business, communication is everything” (Blalock, 2005).
The year is 2014, the markets are changing constantly, and they always have to meet the needs of new consumers as well as old consumers. Mobile telephones have been in the retail and wholesale business for quite some time, and are only evolving from here on out. There are things that these cell phones can bring us that are major benefits in our everyday lives. Cell phones bring us maps, radios, address books, and even flashlights now. Cell phones have taken shape from a huge portable device to a more convenient thin device that can fit in your pocket. With time in any consumer market, the consumer adapts to the technology that makes their life easier. The constant innovation of cell phones has led us to smart phones, and these smart phones are capable of putting certain businesses out of the market. Businesses that engineered PDAs in the past were met with challenges because smart phones are able to match their productivity. Land lines have become useless since everyone can afford a mobile device now. Listening to music has also switched from a traditional CD Player/MP3 Player to an everyday smart phone.
The integration of a variety of information systems into business operations is necessary for growth in the dynamic business environment. These information systems can be minimized and fixed into mobile devices such as smartphones. The use of smartphones can play an important role in supporting business processes and operations, developing strategies for competitive advantage and decision making. These smartphones allow employees to be linked to the office, its data and resources, without being in the office. The use of smartphones for business processes can make the business more efficient and effective. They make it easier for co-workers to communicate among themselves and facilitates better communication between the business and its employees, customers, suppliers and even other businesses, and makes it possible in real-time. For CPS Energy and Lloyd’s Construction, although they were doing well, they realised that they could do much better. They needed to find new ways to further cut costs and maximize profitability. They both decided that the best way to do that was through the introduction of smartphones in their business operation.