Team Communications: Workplace Meetings

  • Length: 1469 words (4.2 double-spaced pages)
  • Rating: Excellent
Open Document

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Text Preview

More ↓

Continue reading...

Open Document

Team Communication: Workplace Meetings and Interactions
Workplace meetings have become as common an occurrence in daily business activity as punching in on a time clock. "Done right, meetings are one of the most powerful communication tools." (Thibodeau, 2005, para. 1). As beneficial as productive meetings can be to business organizations, ineffective meetings can have an equally detrimental effect. Regardless of how boring or pointless they may seem, not even modern technology is a substitute for personal interfacing. Maxwell (2004) states the importance of in-person communication:
Meetings can be the best way to communicate information when what you say depends on what another person says. It's almost always harder and more time-consuming to convince someone of something by e-mail than face to face, when you can react immediately to objections and omit unnecessary arguments. (3)
Managers often see meetings as an integral part of the work process. "They can be management's most efficient and effective communication and planning vehicle…" (Professional Practice Curriculum, 2006). In this paper, many of the impediments to good communication are discussed. If recognized, it is possible to avoid them. In the end, productive business communication has to motivate the team to a common goal. This paper discusses various components for consideration when motivating the team. Meetings can be powerful tools for success when facilitators and participants are able to communicate efficiently and effectively.
Communication Impediments
The ability to talk or write does not mean that communication is taking place. Although these basic principles are taught to school-aged children, the principles are often stunted at this elementary level, and not developed as life-long skills. Adult communication skills are shaped by experiences, perceptions, and emotions, just as many other adult habits are shaped. These irrational standards can be the foundation for miscommunication when used in the workplace. Just as they have negative effects in families and other interpersonal relationships, they also have a negative effect on team building and cohesiveness within the workplace.
Taking it to Heart
In business meetings, especially those with impending deadlines, tempers can get out of control. Outbursts are not uncommon; however, the one receiving the brunt of anger is rarely the most deserving source. Hunter (2003) makes the following example:
For example, an employee has had a fight with a spouse, associate or customer, and because the issue that precipitated the argument remained unresolved, the anger and upset has been suppressed.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

How to Cite this Page

MLA Citation:
"Team Communications: Workplace Meetings." 24 May 2018
Title Length Color Rating  
Essay on Formal Communications - Formal communications are those that flow within the chain of command or task responsibility defined by the organization.. (Daft, 2012, p.577). The three formal channels and types of information conveyed is downward, upward, and horizontal communications in an organization. Downward communication takes place during speeches, videos and blogs such as those posted on YouTube, and Kroger’s intranet. Upward communication is just that, messages that flow from the lower to the higher levels of the organization’s hierarchy....   [tags: downward, horizontal communication]
:: 4 Works Cited
858 words
(2.5 pages)
Better Essays [preview]
Essay on Managing Conflict Through Communication - Introduction Not every person is going to get along on a daily basis, and in a confined space. There’s going to be conflicts in every environment especially in the workplace where most people spend the greater part of the day. Conflict is hard to define because every situation is different, it could be either tangible or intangible in the case of feelings. Conflict resolution is a task not easily handled, and it can be really disparaging if not properly taken care of when it is identified. Workplace conflict can be caused by various factors, and can cause a great deal of stress for all those involved....   [tags: workplace, conflict resolution]
:: 3 Works Cited
1195 words
(3.4 pages)
Strong Essays [preview]
How to Organize and Run Effective Meetings Essay - INTRODUCTION Workplace meetings can be considered as essential but one of the most inefficient components of a corporate environment. Project managers can significantly influence the project performance by proactively influencing and controlling the dynamics of project meetings. This can ultimately generate highly valuable outputs in achieving team integration and consensus. ISSUES WITH MEETINGS Experts widely concur that there are too many meetings than required and most meetings are a waste of valuable time (American Marketing Association, 2011)....   [tags: Workplace Meetings]
:: 10 Works Cited
2252 words
(6.4 pages)
Powerful Essays [preview]
Essay about There Is No I In Team - “It may sound like a waste of time, but it unites our Wal-Mart branch as a family!” Bob preaches. “This is a waste of valuable work time and an embarrassment to the Wal-Mart name!” A nudnik employee shouts in return. “Sam Walton founded this company with his family, today he is still working with his family and always will be. We are a family because a family can complete tasks earlier and more efficiently than an individual could. Cooperating together on responsibilities reduces our workloads and allows us to share responsibilities and ideas.” Bob replied, “We are more than a work place, we are Wal-Mart!” Bob Learmont, a manager at Wal-Mart in Grand Rapids Michigan, unites his employees e...   [tags: team building, productivity, employee, workplace]
:: 10 Works Cited
1713 words
(4.9 pages)
Powerful Essays [preview]
Essay on Workplace Meeting - Within a workplace, there are times when the easiest and most effective form of communication is to bring all employees involved together into the same room. This idea is a popular form of communication that is most commonly known as the meeting. The idea of meetings stretches across all industries and cultures, and has the potential to be extremely effective. The trouble is though, workplace meetings do not always meet their potential and are not as effective as they could be. A manager’s ability to lead an efficient and effective meeting is a very important skill to have within the realm of communication....   [tags: Business, Effective Meetings] 2306 words
(6.6 pages)
Powerful Essays [preview]
Effective Team Communication Essay - Effective Team Communication In the environment today, it is not unusual to see people working in teams to accomplish certain goals and tasks. During our youth, parents and teachers encourage us through various methods to work as part of a team. Whether a sports team, classroom team, or after school activities, parents and teachers and other authority figures start the introduction of working in teams and teaching the value of being able to work together to accomplish a common goal. As people progress through the various stages of their lives, everyone continues to strive to communicate....   [tags: Organization Communication Team Work] 1791 words
(5.1 pages)
Powerful Essays [preview]
Essay on Communication Differences between Men and Women in the Workplace - Introduction      Men and women will never be the same when it comes to both emotional and physical aspects. So, why is it that people are surprised when men and women have trouble communicating. God gave Eve to Adam for companionship. Their differences are what make them a complete pair. Most everyone in today’s society is familiar with the book, Men Are from Mars, Women Are from Venus. The author, John Gray, has written many books about the differences men and women face during everyday life....   [tags: Gender, Workplace Communication]
:: 6 Works Cited
2289 words
(6.5 pages)
Powerful Essays [preview]
Essay on Team Communication - Team communication is vital in many aspects of our professions. It is human nature to coexist with others in various roles: be it in the military, emergency medicine, football, or even school. The American Heritage Dictionary (n.d.) defines communication as the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. While serving in the United States Armed Forces, service members have to learn to take orders from those that are ranked higher than themselves. But it is also critical to be able to listen to those who are subordinates as well....   [tags: Communication Team ]
:: 4 Works Cited
1144 words
(3.3 pages)
Good Essays [preview]
Team Communication Essay - Team Communication Abstract Having a team is harder than working alone. Every member of their own way on how they understand when people are communicating and how they communicate with others. Observing different types of teams, whether its football or in a business atmosphere, they all have the same sort of habits that make them successful. Small things such as, leadership, trust, and how you communicate are key components of many team successes. Team Communication: Keys to a Successful Team In Influence of Covey Habit Training on Teams, it states, “Learning and applying approaches that improve individual and interpersonal approaches that improve individual and interpersonal skills shou...   [tags: Communication Team Organization] 1200 words
(3.4 pages)
Good Essays [preview]
Essay on Team Communication - Team Communication Teamwork is very important when it comes to good communication skills. It has been said that effective communication skills empower an individual to inspire and influence others in order to reach the desired outcome, no matter how difficult the situation may appear to be. Anyone who has an open view about all things can give that information to another person and be able to explain why they feel the way they feel. And it can be possible that he/she are able to convince the other party to feel the same way....   [tags: Work Employment Team Communication] 966 words
(2.8 pages)
Good Essays [preview]

Once in the office, the tension mounts. Later in the day the employee notices an insignificant error in a report you prepared, and all Hell breaks loose. Under such circumstances does it make sense to take this outburst personally? Logically, the answer is no. Taking someone else's anger personally is insane because it simply never is a personal phenomenon. This is not to say, however, that it is easy to remain calm in the face of another persons' anger, recognizing that it is not personal. It is never easy, but armed with this insight you can begin to develop an ability to stand firmly in the face of another's upset without taking it as a personal attack. (16)
Stand Your Ground
A certain amount of agitation is expected in a team environment. Agitation is an uncomfortable part of the process, but just like sandpaper rubbing against unfinished wood, it is the part of the process that refines and eventually brings to surface the best work. Teams do not profit when all of the members succumb to one point of view without challenging that view and refining it. According to the University of Phoenix text (2004), in bringing together a diverse group of experts, we expect and want these differences to surface because, in the end, we expect a better outcome to result.
Praise and Forgiveness
The "golden rule" aptly applies to most all interpersonal interactions and relationships, but can be pivotal in helping to progress a stalemated team. Each individual experiences wins and losses. Praise and forgiveness benefit the receiver and the giver and increase team morale and goodwill as a whole. Regarding praise, Hunter (2003) notes:
Not only is it important to acknowledge people for their actions and behaviors, but it is also important for you to thank individuals for the intangible contributions that they make, for their sincerity, for their commitment and their enthusiasm. Thank people for who they are and what they bring to the party. Acknowledge them for caring, for their smile, for their devotion and loyalty. (30)
Motivation Through Communication
In the workplace, the goal of communication is "to move all the stakeholders in the performance chain from a state of awareness to a state of performance, where they become active campaigners for the change as opposed to passive campaigners…" (Parameswaran, 2005). If workplace communication does not motivate workers toward a common goal of performance, then, no matter how pleasant, it is ineffective.
To determine what makes communication effective, Parameswaran (2005) goes on to ask the following questions:
Who comprises each target audience, and what are this group's needs?
What is the behavioral change required after the target audience has received the communication? (16)
When situations call for long term communications, such as, parent-child, husband-wife, or employer-employee paradigms, the communications must adapt to the changes over time. There can be external changes surrounding the relationship. For example, in a husband-wife relationship, if the husband who has been the dominant provider for the family losses his job, then the relationship changes will affect communication between husband and wife. Internal changes also affect relationships. For instance, a child who is now growing into a teenager will have a different perspective on life. Even though the relationships are still between the same individuals, the changes undergone have now changed the audience. Effective communication will have to take into account the mutable nature of the relationships.
Some workplace communication is on a "need to know" basis. Promotions and company resizing can quickly change who needs to know what and when. An effective communicator has to transmit the right information to the key person and they must be able to determine the best mode of communication. A middle-manager communicating information regarding a loss in quarterly profits may need to prepare a formal report with various attachments for the department head, in addition to a face-to-face meeting. The same middle manager would have to find a different approach to motivate his staff toward increased productivity.
People are moved to action when they are directly affected. The Oakland Police Department (1967) encouraged supervisors to satisfy the desire of the employee to belong as follows:

First, each supervisor should consult with his subordinates before instituting changes in process, personnel, or equipment, a practice known as consultative management. Supervisors should make it a habit to ask their employees what they think then, listen and get their ideas. (14)
Sharing in the decision-making process gives workers a sense of ownership. People are more motivated when they see their own ideas come into fruition and work out successfully. "Our egos are tied to our ideas and we need to see them work." (R. Muhammad, personal communication, August, 2004)
Although it may be difficult to see on a Friday afternoon, near five o'clock, most workers want the opportunity to do a good job. However, building a productive workforce takes time, effort, and most of all effective communication. The dreaded staff meeting can become a tool for building relationships within the company, which will translate into a task driven team. Open communication will benefit workers by giving them a voice within the workplace dynamic and thereby perpetuating a sense of ownership. When the workers are motivated to work, the company can begin to function as an enthusiastic team, which will be evidenced in the bottom line.

City of Oakland Police Department. (1967). Training Bulletin: Strengthening Motivation
Through Communication. California: Police Publications
Hunter, S. (2003, Fourth Quarter). Top Ten Workplace Communication Skills: How They Can
Make Work Work For You. Credit & Financial Management Review. Retrieved
December 10, 2006, from
Maxwell, M. (2004, May 1). Death by meetings. Managing Information Strategies. Retrieved
December 10, 2006, from
Parameswaran, A. (2005, March). Communication Builds on Fact-Based Assessment.
Frontline Solutions. Retrieved December 10, 2006, from
Professional Practice Curriculum. (2006). Conducting effective meetings. Retrieved December
10, 2006, from
Thibodeau, J. (2005, September – October). Put productive meetings on your agenda.
Communication World. Retrieved December 10, 2006, from
University of Phoenix. (2004). Learning Team Toolkit. Available on the University of Phoenix
student/faculty website: (December 7, 2006)

Return to