La Napoli Case Study

2818 Words6 Pages

Introduction

La Napoli, a restaurant that the entire Tom Brown’s Board expected it to provide them with unprecedented success turned out to be a major disappointment. It is the expertise coupled with what appeared to be an extensive marker research of its proposer and founder that instilled unshakable confidence in the prospect of this restaurant. In addition, the board saw this as an opportunity diversify their products to include premium services targeting high end consumers. Undeniably Campio’s informal market research was not misguided, there actually existed a market gap that his business plan could easily fill, or as so it appeared. However, it is probably due to either the wholly disregarding or taking cultural issues lightly that might have led to the undermining of the success this restaurant. Considering Campio was fairly new to the Special Administrative Region (SAR) of Hong Kong business environment, it is highly likely that he lacked the necessary cultural awareness needed to complement his superior technical and culinary skills.

Culture and Organization

Culture is a pertinent issue in the management arena and therefore has been defined in various ways. Nevertheless all definition point out to its three elements which are shared values, beliefs and behavioural norms. Here culture is defined as expectation and belief patterns shared by members of an organization. It is as a result of these beliefs that values which shape the behaviour of individual members of this group are formed (Youker 2004). To better understand this phenomenon, the TMC group have developed a cultural orientation model that categorizes culture into six levels. National/societal, Organizational, identity group, functional, team and individual ...

... middle of paper ...

...t:< http://www.beveragedaily.com/Markets/Non-carbonated-drinks-drive-Indian-potential >>[Accessed 16 December 2011].

Mok, V., Dai, X. and Yeung, G. 2002. An Internalization Approach to Joint Ventures: The Case of Coca-Cola in China. Asia Pacific Business Review, 9 (1), 39-58.

Morgan, K., 2008. Globalization and strategic management issues. London: Palgrave.

Morrison, J., 2006. The global business environment: meeting the challenges. London: Palgrave.

Ricketts, M. and Mudambi, R. 1998. The organization of the firm: International Business Perspective. London: Routledge.

Smook, G. & Bhimani, H., 2005. Strategic management in context: operation strategy

and competitiveness. New Jersey: Prentice Hall.

Yoffie, D. B., 2002. Cola Wars Continue: Coke and Pepsi in the Twenty-First Century. HBS No 9-702-442. Boston, MA: Harvard Business School Publishing.

Open Document