INFORMATION TECHNOLOGY & RESOURCE REPLACEMENT Information Technology adheres to the CoC Technology Replacement Program that requires computer infrastructure components be replaced every three years. This document establishes the procedures regarding this program. The Technology Replacement Program (TRP) is designed to support the IT goals and objectives of achieving stable, predictable and reliable computers systems. This program ensures sufficient money is set aside to keep our computer infrastructure current, without the need to perform periodic, large-scale systems upgrades. The TRP is designed to level out the cost and disruption of upgrading major IT infrastructure over a 3-year period. Strategy: There are 3 distinct options for building the CoC infrastructure. Deciding on which strategy to employ depends on what needs to be accomplished with computer technology at the CoC. Analogy: Purchase a high performance sports car? Maybe an old used truck? More likely, a new Minivan? In terms of technology, we could be the defacto leader in city government relating to automated systems, despite the costs. Basically, technology for technology’s sake; it’s cool, so we need it. We could allow each city department to solve their own business problems using their own technology strategies, resources and methods. But perhaps to implement efficient and effective automated systems within acceptable business constraints is the optimal solution; basically, buy what you can afford and what makes good sense for the entire organization. Considerations: We think a reliable, predictable, stable mini van is the best solution for the needs of the City. In terms of technology systems we must negotiate and define expectations with the end user and management, provide computer systems that work and are supported within acceptable business parameters (budgets), as well as provide adequate staffing and funding so we successfully deliver and meet customer’s expectations. This goal can be accomplished by implementing sound IT Management policies and strategies (best practices). For instance: (a) Self contained, self sustaining systems with identified and mitigated points of failure (b) identified, agreed upon goals and objectives (c) requirements gathering, solution design and engineering, implementation plan (d) training and documentation (e) operational procedures (f) staffing (g) support. Funding can take the 4 basic forms: 1. IT budget – allow IT to generate an all inclusive annual budget 2. Direct costs – bill the departments for exactly what they use 3. Allocation – determine an annual amount to budget for each department based on usage 4. Silo – allow individual departments to develop solutions for and solve their own technology issues.
In 1994, Jim Donehey was brought in to update Capital One’s IT system. His solution was to replace their aging mainframe computers with an object-based system, but this technology had never been used on such a large scale. In contrast, two-thirds of Capital One’s competitors outsourced their IT functions. Within 5 years the company had the world’s largest Oracle database with 23 terabytes of data – winning them the Gartner Group’s Excellence in Technology Award.
The development (or iteration) of the new system was approved due to successful budgetary results over the previous two years and growth trends expected over the next two years. Additionally, ongoing maintenance on the system as problems began to arise was beginning to negatively influence production performance, and a need to iterate the system to incorporate evolving production goals was identified. The successful budget of the previous years encouraged the approval of replacing the current conversion system with a successor that promises to increase production performance while lowering the fixed costs of salaried programmers needed to maintain it.
Problem Statement: In 2003, Zara's CIO must decide whether to upgrade the retailer's IT infrastructure and capabilities. At the time of the case, the company relies on an out-of-date operating system for its store terminals and has no full-time network in place across stores. Despite these limitations, however, Zara's parent company, Inditex, has built an extraordinarily well-performing value chain that is by far the most responsive in the industry. Therefore the major problem to the company is to decide whether it has to upgrade the present system and by doing so, risking the reliability they have with the current system or to continue with the present DOS based system which will not be compatible for future changes or improvements.
Hardware, software, support and maintenance costs grow each year with multiple systems in each local region running different types of software and hardware. The application and hardware support teams are larger than could be possible with one integrated solution.
Quantitative plans are called budgets. Budgets are prepared to impose cost controls on the activities of an organization (Chenhall, 1986).Budgets are then used to evaluate the performance of the management and budget itself is considered as a standard to evaluate the performance Solomon, 1956). The purpose of the budget is also to implement the strategy of the organization and communicate it to the employees of the organization Rickards (2006). The change in the external environment has led to the change in the budgeting approaches from the initial cash based budgets to the zerio based budgets (Bovaird, 2007).
Reduce spending on technology infrastructure: Easy access of information with minimum upfront spending. Based on the pay per use or pay as you go basis.
Installed systems inside vehicles have become a process of differentiation to understand customers looking for cars with more than just the ability to transport people from one point to another. Introducing of information systems inside vehicles has enabled manufacturers to provide their customers with extra functionality, by means of improving the desirability of the the product towards satisfying customers and at the same time enabling new business style and models through the supplying of efficient services to customers. And this changes the existence of competition in the automobile industry
Introduction Effectively integrating information technology (IT) into an organization’s business processes is critical if the organization wants to increase productivity and remain profitable. IT includes items such as the systems software, application software, computer hardware, and the networks and databases that help manage the organization’s information. When implementing quality standards and processes that are forever changing in the IT world, organizations must balance these changes while continuing to rapidly implement new systems technologies in order to stay competitive. Quality improvements in IT delivery and service support can be improved by measuring and tracking user satisfaction, integration and flexibility early on in the decision process and reinforcing them throughout the review process. Adhering to quality management best practices means ensuring that quality standards are strictly enforced and entrenched into the organization’s philosophy.
Lehan, Edward A., Simplified Governmental Budgeting. Chicago: Municipal Finance Officers Association of the US and Canada, 1981.
How will be used to support these tasks? It is, in order to provide to the IT-based solutions and services business, who of responsibility? Which tasks last question so as to be provided by the extern- 248 Business & Information Systems Engineering or say carried out in-house also contains the decision-making. In response to these questions, the results of three different dimensions of the IS strategy: system strategy, technology strategy, and management strategy: refers to the business area where there is a strategic system is supported by IT (what?). It consists in the application portfolio is planned the
The department of Information Technology (IT) provides leadership for the development of cost effective technical services and business solutions. The department is the foundation of the organization. The responsibility of the department is to store, transmit, receive, retrieve, protect, and secure information. Employees are able to rely on the assistance of software programs including consumers who are impaired. This infrastructure of the organization is essential to provide absolute immediacy with a clear and concise point of view (Palmira, 2012). A breakdown of the organization is inevitable without constructive communication of IT because new concepts improve the quality of products and the reputation of the company.
Have you ever wondered what would happen if you were to take out a new piece of equipment just to replace with one that is already old. Fortunately, there comes a time when this occurs. I am talking about “Replicating the Old in the New”. In this report, you will be given some cause and effects on the implementation issues, how misinformation can lead to internal sabotage, and what the outcome and lessons of what not to do. First, we will commence with the implementation issues of attempting to replicate the old in the new.
As society grows and evolves, technological advancements and innovations continue to develop and consistently change different aspects of our society. For an organization, understanding how to manage these innovations is essential for their proper utilization and implementation. With technological advancements and innovations constantly emerging, it is important for an organization to stay aware of which new technological innovations can help them be successful. Organizations are always looking to set themselves apart from competition through innovation.
Management buy-in, establishing policies and updating them regularly, identifying and communicating the security awareness goals and message clearly and often are some of the ways which organizations can achieve higher levels of security awareness a stronger security
In all organizations, there was general agreement that there was a lot of information and knowledge, but it was not well managed. This was largely due to the huge variety of information that was available, which was held in a variety of systems, and because the knowledge residing in people and processes. In most organizations, it was seen as a key element in any decision. Nevertheless, the organization seemed to be clear that, even if the technology was a necessary part of the solution, it was not only sufficient.