Evaluation of the myIT Labs Online System

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Executive Summary

This report covers an evaluation of the myIT Labs software. It provides an insight into why the software does not meet its intended objective of instructing individuals in the use of Microsoft Word and Excel. This is based on weekly testing.

This report includes findings that outline the undesirable aspects that compromise the software including the layout, content learned, the ease of use and the Instruction Clarity and how these aspects fail to create a positive learning environment.

The report also includes a comparison to a much more sophisticated instructional website which aims at making Microsoft Word and Excel much more pleasant to learn.

Finally a list of recommendations is provided that demonstrate changes that can be made and implemented, such as easier navigation, faster load times, user face explanation and more precise instructions, which would greatly improve the software.

Table of Contents

EXECUTIVE SUMMARY 2

TABLE OF CONTENTS 3

INTRODUCTION 4

REPORT AIMS AND OBJECTIVES 4

LITERATURE REVIEW 4

METHODOLOGY 5

RESULTS AND MAJOR FINDINGS 6

ANALYSIS OF FINDINGS 8

RECOMMENDATIONS 15

CONCLUSION 16

REFERENCES 17

APPENDICES 18

APPENDIX A 18

Introduction

An Information System (Oz, 2008) is a working system which processes and stores operational data to produce useful information. Information Systems are important for organisations for many reasons, mainly for solving problems and to assist in making decisions (Oz, 2008). Systems need to meet users’ needs to ensure that users are able to effectively use the system and maximise its features (Oz, 2008). Meeting users’ needs also assists with time frames, solving problems and decision making (Oz, 2008).

Information sys...

... middle of paper ...

.../myitlab-Access-Card-12-month-access/dp/0135039770

Bureau of Justice Assistance. (2011). Process Evaluation. Retrieved from:

https://www.bja.gov/evaluation/guide/documents/process_evaluation_gangs.htm

Effy, O. (2008) Management Information Systems. United States of America, Cengage Learning, Inc.

Goodwill Community Foundation. Inc. (2014). Excel 2010 Formatting Cells. Retrieved from: http://www.gcflearnfree.org/excel2010/4.4

myITLab Project Based [Image] (2014). Retrieved April 27, 2014, from: http://dev.myitlabvh.pearsoncmg.com/assets/images/learnmore/myitlab_project_based.jpg

Rainer, K., & Cegislski, C. (2010). Introduction to Information Systems: Enabling and Transforming Business. United States of America, John Wiley & Sons, Inc.

Appendices

Appendix A

Completed forms of myIT Lab

PowerPoint Presentation slides:

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