In any workplace, it is important to have a team that works together effectively and efficiently, and for that to happen there are different significant components that are involved. With every member’s that are involved, it takes the cooperation and effective communication between them. This essay will aim to go over what went on with the interactions between the members of the group at West Coast Transit Case (WCT), in which will be reviewed to resolve the order of the group. The reviewing of this essay is going to include what makes an effective team, Tuckman’s five stages of group formation, behavioral roles, what makes an effective communication, conflicts, the maintenance/dysfunctional activities, and the motivation issues and theories. …show more content…
When a team is first brought together, this is called the forming stage. After the team is brought together and the conflict starts to rise is the storming stage. The conflicts could mean many different things such as, different opinions, different personalities, getting to know one another and how they operate. The storming occurs in the WCT case study when the conflicts start when they realize how much time they have, and how they are going to complete everything on time. When people are working together as a team and the issues are resolved, this is the norming stage. The performing stage, is when the team is already used to working with each other, in which they can perform their work well and effectively. The last stage is adjourning, this is when the team goes their separate ways because the task is completed. However, the group in the WCT case study did not resolve the issues that arose, so the storming stage is the stage that the group never made it …show more content…
Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended. The goals of effective communication include creating a common perception, changing behavior and acquiring information” (Brown, 2017). The communication among the participants in the WCT cast study in many reasons was not very effective. The parties involved that were receiving the message were not even quick to listen or even accept the information given to them. Pete Denson and Katarina Tanney had a miscommunication between them, which ended up in a disagreement that made Katarina leave the meeting. However, Pete was only trying to help the team get on board with the project. Pete was not disregarding Katarina’s situation with her family at home in which Katarina had taken it the wrong way. This all resulted in Pete showing aggressiveness because of the lapse in communication which Pete made himself get angry
Bruce Tuckman maintains that there are four stages of group development, forming, storming, norming, and performing. These stages are all essential and unavoidable in order for a group to mature, overcome challenges, find solutions, plan work, and produce effective results. (University of Washington, 2013)
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
A group of people working on a team means a group of different sets of minds working together. Thus, it is inevitable that there may arise conflicts on a certain topic within the team, as certain viewpoint may seem right for the circumstances for some teammates and may different for others. However, it is not that they are not solvable.
An effective team typically develops through several stages. Tuckman and Jensen developed a model for how teams should develop that includes five stages: forming, storming, norming, performing and adjourning (as cited in Martin ,2006 and Fulk, Bell,& Bodie ,2011). In forming, the first stage in team development, team members are introduced to the team’s purpose and goals(Martin, 2006 ; Fulk et al. ,2011). Fulk et al. (2011) explain that members are usually motivated and excited about working together to accomplish the specific goal, but they point out that interactions among team members can be affected by uncertainty about purpose, anxiety, mistrust ,and reluctance to share ideas and opinions. Nevertheless, despite such uncertainties, team members usually avoid conflict and move on to the next stage, storming(Fulk et al.,2011). Unlike the forming stage, the storming stage is marked by conflict (Martin...
It is proven that teams who work well together perform and have a higher rate of success compared to teams who do not work well together or communicate with each other. A recent article with regards to leadership discussed the topic of group cohesion and how this is a factor for success. The article discussed several situations, one about a business company, one about a sports team and one about a military operation. The article closely analyzed the leaders of the three situations and discussed the similarities and differences between the three. The main similarity between was there focus on cohesion. The article contained facts about how the business was operating and how that in recent years, production and sales as increased drastically, and one factor for this increase was the CEO implemented a mandatory team building exercise each
Storming-The storming stage can be quite tense as everyone is trying to establish their own opinions. Everyone seems to be imposing their own ideas or opinions with other team members, which causes a lot of misunderstanding and unclear justifications.
The first chapter of “Working in Groups” focuses on group communication, the first aspect being the key elements of group communication (Engleberg and
Stewart, G., Manz, C., & Sims, H., (1999). Teamwork and Group Dynamics. New York: Wiley. pp. 70- 125.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
Communication in work teams differs from that in traditional organizations due having different communication patterns; establishing trust is a key factor; open meetings are a vital approach for improving communication; shared management is common; listening, problem solving, disagreement resolution, negotiation and compromise are significant factors; and information flows in all directions to all associates of the organization.
The first stage in developing a team as it relates to group dynamics is forming, this is the stage where team members come together and they question what they are therefore, who else is a part of the team, who they are comfortable with, and this enables them to get involved as well as allowing the team the opportunity to introduce themselves to each other. The second stage is storming, and in this stage the team members begin to voice their opinions and differences as well as align themselves with others who share their same beliefs. This is an important stage for the team because team members will begin to become more involved with one another, and when they voice their concerns, they can feel like they are being represented and understood. The third stage is norming in the stage team members begin to establish a shared common commitment to the purpose of why the team is there, where they can establish their overall goals and how the goals are going to be achieved. In the fourth stage, known as performing, the team works effectively and efficiently to gather towards achieving the goal.
Last week Stephanie and I ran an activity that focused on the highlights of people’s lives, eventually everyone was required to narrow down to a single moment and share among their group. This activity met two of the CYC perspectives, Tuckman’s four stages of group development, and required supervision on the personal safety and inclusion of everyone participating. I will be looking at each individual part and evaluating them from my perspective.
When first being introduced to a group, it can be quite stressful trying to figure out how you and your team members are going to function together. As with any group, there are a few milestones that need to be reached in order to ensure a functional and successful relationship. Specifically, groups need to go through Tuckman’s Group Development Stages. These stages consist of forming, storming, norming, performing, and in some scenarios, a final stage of adjourning may be reached. After participating in this assignment, we as a group were easily able to identify, and analyze, each stage of our development.
The stages of team development are forming, storming, norming, performing, and adjourning. Norming is the first stage that involves team members getting to know each other and trying to figure out where they fit in. As a leader, it is important to provide clear directions and set proper goals and expectations during this stage. Storming is the next stage and as the name suggest it is characterized with struggles, challenges, conflicts, and competition among team members. During this stage, I will provide a mediating role and facilitate conversations that steers the team towards the right
The work community has several members, it is vital that these individuals act as a group, so that the common goal was achieved. This section describes the team, the team's importance, team building and why before-mentioned issues are important. This section also takes place through the cases and at the end of the self-evaluation.