The Shingles Case Study

The Shingles is an extremely painful condition. Patients who suffer from the Shingles face immense physical pain. For patient L, a 21-year-old female from Davis, California, it was no different. She characterized her experience with the Shingles as starting off with sharp pain traveling up her back through her spinal cord, causing massive headaches. While she was in a lot of physical pain, patient L, being the lackadaisical 21-year-old she is, choose to ignore her discomfort. However, as the pain grew exponentially worse, she began to develop a brick-red rash as well as “puss-filled bulbs” on her back. These bulbs were extremely painful, especially when they were opened. The pain grew worse and the bulbs continued to protrude on her back. She

Besides being showcased to the public as a medical rarity by her physician, patient L faced a multitude of other various problems with the Sutter Davis staff. When she first arrived to the hospital, the woman working at the front desk greeted her poorly. Patient L was told by the woman that “’[she] had to wait her turn,’ even though nobody else was there.” In the middle of filling out some medical paperwork, a young child and his mother walked into the hospital about ten minutes after patient L did. Within minutes of walking in, the two of them were called upon to see a doctor. The two of them were helped before patient L was, despite the fact that she showed up long before them and was already waiting fifteen agonizing minutes with no one else ahead of

She was not satisfied with the treatment she received at Sutter Davis Hospital. Therefore, patient L decided to go to the UC Davis Student Health Center a couple days later to get a different perspective. The doctor she met there was much more accommodating and explanatory. The doctor told her the cause of her condition in an informative way, giving her pamphlets and information about the Shingles; something the other doctor failed to do. She was also told about preventative measures against the Shingles-causing virus; something the other doctor failed to do. The doctor also gave her the privacy and time warranted for all patients; something the other doctor failed to do. After the help she received from the UC Davis Health Center, patient L regretted not going there beforehand. Even though work and school got in the way, she wished she had made time to go. Not only was the help she received much better, she also would not have had to deal with what came next, the