The Need for Employee Counseling

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The Need for Employee Counseling

Employees are the most valuable asset the company has. Without employees the company is just bricks and walls and pieces of iron and steel. Employees are the ones that bring the place alive, they cause the activity and they are responsible for output. Though today all of us have been influenced by the age of information technology and automation, there is no company that can claim that it can make it on its own without employees. In fact today more than ever it is necessary for organizations to realize that an employee is very valuable and losing an employee is a resource lost.

Having said as much, we see that in actual practice dealing with employees at times is the worst nightmare of any manager. Employee
Relations is gaining momentum as time goes by but there is no one scientific formula that takes care of all. This is because each organization is different as is each employee.

The problems that arise can generically be attributed to the following reasons: ¤ Poor employee relations

¤ Absence of employee counseling

¤ Poor or no employee coaching

The focus of this report is on these three functional areas and each will be discussed separately.

Employee Relations

The Importance of Employee Relations

Working with employees requires an understanding of what actually makes the employee function. Satisfying monetary needs does not have a long lasting impact. Employees need to be kept informed and must be provided with an opportunity to raise suggestions and voice their complains. Otherwise employees are bound to feel dissatisfied and alienated. The Employee Relations (ER) department basically takes care of the company's communication program, its Employee Assistance
Program (EAP) and its employee recognition program. Effective employee management is the key to having favorable employee relations, which in turn is necessary for retaining talented and productive employees.

Common deficiencies and hindrances in the way of effective employee relations For most part, managers say that they hate managing people and it’s the most difficult part of their job. This is because;

a) they have not received formal training on how to manage people

b) they get little or no support from employee relations and human resource people.

Most managers look at Human Resource (HR) and ER for help. However HR in most organizations is th...

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... employees otherwise it will be difficult to grow.
Difficult people are necessary as they help us remain on our toes and bring to the work environment the dynamism that is necessary.

Bibliography

Peterson, Bert "Role of Employee Relations Today." www.cableone.net, pp.1-5.

Peterson, Bert "Fear- A Management Style." www.cableone.net, pp.1-4.

Peyser, Randy "The Necessity of Difficult People." Exploration Hall, www.balancinglife.com, pp.1-2.

Cairnes, Margot "Building self-confidence should be strategic priority." www.hr-info.com, pp.1-2.

"Employee Assistance Program; Counselling Service." www.benefits.org, pp.1-3.

"Counseling Service." www.balancinglife.com, pp.1-2.

"The Layperson's Guide to Counselor Ethics: What You Should

Know About the Ethical Practice of Professional Counselors." www.counseling.org, pp.1-2.

"7 Ways To Beat The Blues." www.hurstplace.com, pp.1

Atkinson, William "Wellness, Employee Assistance Programs:

Investments, Not Costs." www.findarticles.com, pp.1-6

Farr, John "Problem Employees: How do managers decide how and when to deal with poor employee performance?" www.findarticles.com, pp.1-7

"The Future of Electronic Counselling." www.bac.co.uk, pp.1-2

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