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The importance of good listening
Importance of listening skills
Factors which may influence communication
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Listening is a process in which the listener pays attention to another party. Listening is a skill and an art, as it depends on complex mental processes. Due to the need synergy of thinking and hearing with each other. Listening can be a challenge if we do not pay attention to what's being said in a proper way. Because how we interact with others define who we are. Listening skills can help us deal with confusion and prevent misunderstanding. In my view, paying attention, asking questions, understanding, and advising are the foundation of good listening.
Listening requires many skills, paying attention is one of them. Pay attention is the major method of listening, and the basic way to focus and concentrate to others’ massages. Pay attention skill is my strength listening skill. According to the listening self-analyses questions, I found myself scored high in most questions that required attention. For example being a social person I have the ability to listen to different people from different culture and ages without being annoyed. By paying attention I managed to communicate successfully with a friend of mine who came from a totally different culture than mine. Even though she speak a very little English. I am able to understand her messages, body
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Some areas need more work, others need improvement. I am an accurate person, with that said I made a list of priorities for my concrete suggestion plan to follow. My first priority is to improve my language in order to get rid of my language barrier problem and then I can listen perfect and understand. The second plan is to work hard on advising, by trying to avoid my hesitation and work with close family members and friends. My aim is to see if the results are positive or negatives and weather if I can fix what needed to be fixed. By doing that I will gain more listening experience and be able to offer my advices without
Listening is defined as having the skill to effectively comprehend the information that is being transmitted by the other party without being distracted, thinking about what your response will be to the speakers’ comments or interrupting the person that is speaking. The effective use of listening skills among leaders and employees is extremely beneficial for every organization. When leaders are able to communicate properly and the employees are listening effectively, the corporations’
Listening skills is one of the most important skill you can have, especially as a therapist. How well a therapist listens can have a major impact on being effective with their clients. Listening skills says to the client that the therapist is completely in the moment with them (Ivey et al., 2011, pp.115). Listening skills helps the therapist to accomplish tasks geared towards helping the client. These tasks are: 1. Listening skills helps client to tell their story by encouraging the client to be narrative about themselves. While the client is narrating their life story, you learn, understand and obtain useful informations (Ivey et al., 2011, pp.115). 2. This bring us to the next point in listening skill which is to draw appropriate background and contextual information. This is the point where the therapist use their listening skills to obtain background information such as family of origin, cultural background, presenting complaints, medical history
Listening is one of the most important interpersonal skill and it plays main role in business sphere. In a business world the effective communication is an important key and without the ability to listen effectively misunderstanding can occur. The ability to listen can help you to make right and meaningfulness decisions. Listening skills impact a company’s interaction with customers and businesses.
Listening is the “active process of receiving and responding to spoken (and sometimes unspoken) messages. Active listening skills is making sense of what is heard and requires the individual to constantly pay attention, interpret, and remember what is heard”. For example, I am required to be an active listener at my job. I need to hear the words my boss says to me and identify the feelings associated with the words or her point of view. I concentrate on her words and make eye contact with her as well as read her body language / non-verbal signs. I make sure she feels I have her undivided attention and I do so with a pleasant face…not a baked potato face. Even if I feel stressed by her words or instructions, it would not be professional of me to display that expression.
Listening is how we interpret both the verbal and non-verbal messages sent by others. Active listening shows customers and employees that there is genuine concern for them and this can provide an opportunity for resolution of a problem and ease a negative situation. Here's an example of actively listening. A customer comes up to you and you can clearly see that he is upset, he mentions to you that he has been to two other stores looking for a particular product and goes into detail. (At this point you may want to nod your head to signify that you are following him). He called your store to confirm this product was in stock. He explained to the person over the phone that he was driving 30 minutes out his
Keys to productive listening are; concentrating on what you hear, body language signifying your focused attention, open minded evaluation, avoiding defensiveness, paraphrasing as a response tool, observing and absorbing the emotional content, and lastly questioning to clarify intended meaning. (Lewis, T.
iii.How to develop the skill; you can find information on how to develop your assertiveness skill on
Listening is an aspect of communication that vital the building of understanding and of a relationship between individuals. Listening can be an active
Whenever someone hears the word “listening”, they likely think of hearing what other people are saying. However; listening is far more than just hearing what someone is saying. There is a difference between listening and hearing. Hearing is the physiological occurrence when soundwaves hit a human’s eardrum. On the other hand, listening is more complex because the process contains being mindful, receiving the message, selecting and organizing the message, interpreting the message, responding and remembering the message. Mindfulness is giving someone your undivided attention when they are speaking. This is definitely something that I need to improve on, especially when I am talking on the phone. My dad is a truck driver so we mainly communicate through the phone and sometimes
Listening is a skill of critical significance in all aspects of our lives - from maintaining our personal relationships, to taking notes during lectures, to leading and working in a team, to even figuring out what the heck the man on the metro intercom is trying to say. However, regardless of the content of what we are listening to, we must know that in order to listen, we must do more than just hear. You see, listening is an active process in which we must perceive, understand, analyze, and respond to the sounds we hear. It is more than an involuntary function.
Listening is a far more difficult art form than what it is typically perceived as. Studies show that people spend most of their lives listening but not actually processing what is said, not quite mastering the beautiful and intricate skill. People typically decide to spend their time doing other things than listening, this can be because of the cultural habits imbedded into them. Learning how to listen takes many skills; critical thinking, a positive attitude, and most of all, understanding others.
Active Listening in Our Society Today Benjamin A. Ingraham Drexel University When thinking about a topic for this paper, I realized that we all go through our daily lives having lots of conversations with friends, co-workers, and family members. Unfortunately, most of the time we don’t listen as well as we could or even should at times. We are often distracted by our environment, with things such as TV, the Internet, or our phones. I believe that we are listening so-to-speak, but we aren’t giving them our full attention.
Listening can be defined as a competence in a broader range of communication skills. Listening is the ability to accurately receive and interpret messages that are being sent in the process of conversation. Good listening skills are considered to lead to effective communication, because well understood messages will most likely result in relevant information being sent back to the sender. The sense of understanding created by mutual exchange of messages, that are listened to, may render a desire to build a stronger relationship with the listener.
Communication is the process of connecting two or more person. Listening is the best way to communicate effectively with others. It is the important process that occur before everyone can achieve communication. Listening means someone using their both ears to hear what others says, and their brain automatically can notice the meaning of the message in short time (Rost, 1990). The power of listening is very unbelievable. According to Mberia (2011), there are five important process in listening process namely hearing, filtering, interpreting, responding and remembering.
LISTENING plays an important role for an effective communication. The ability to listen well is quite as important as the ability to speak well. In communication, however good a transmitter is, it becomes effective only in partnership with a good listener. It is obvious that unless someone listens, any effort to communicate will be lost. After all, communication involves the negotiation of mutual meanings, which requires two parties.