The Importance Of Email

Introduction

For over two decades, emails have been used extensively by organisations as a mean of organisational communication. Their main attraction comes from the fact that they allow individuals in the workplace to communicate virtually. Besides, in cases where in-office team requires constant communication, Emails come in handy. But the significance of emails as an organisational toll for communications remains just that; communication. This is different from other technological applications that are used by organisations for not only communication but also facilitating strategic implementations of organisational objectives. This means emails can only serve intra-organisational communicational needs and is not able to go beyond the needs

Internal communication forms an integral part of organizational communication. The” integrated” approach recognizes the fact that organizational involvement is an ongoing process throughout the planning and implementation of the organizational objectives (Ku, 1996). In most cases, employee involvement occurs simultaneously with the implementation of organizational objectives. In this regard, there are diverse opportunities for sharing and collecting information that are brought about by the implementation of emails in

There is a need for the creation of effective and efficient communication channels and procedures within the various departments in the organisation. Researchers categorize the communication types in the organisation in two main classes and these are the top-down communication systems and bottom-up communication systems (Conrad, 2014). The top down communication involves communication of commands and instructions from the top management to the bottom line employees in the organisation. Given that lack of a well defined system of communication in the organisation, it is possible that some employees are bound to defy certain orders and instructions from the top management based on the differences in age as well as academic achievements and deteriorates respect for the authority endowed with the responsibility of running and managing the organisation (Hastings & Payne, 2013). Such kind of defiance of top orders by employees of lower ranks demoralizes the management inflicted them of inferiority. There is need for the organisation to adopt a bottom up communication system. Using this channel of communication, the employees at the lower ranks are entitled to ensure an effective organisation of all the reports in time. That is to mean that all the required reports have to be prepared early enough and communicated to the authorities in