External Communication

The Impact of ICT on Internal and External Communications

ICT is used in many ways to communicate within many businesses. Sainsbury’s uses the use of ICT to communicate internally and externally. There are many advantages of using ICT to communicate.

The advantages of using ICT to communicate

There are many advantages of using ICT to communicate. The advantages are that there are lots of different ways to communicate by using ICT and they all are very different from each other and have different advantages. ICT is also very quick and often easy to use if you have the correct skills.

Disadvantages of ICT ====================

There can be many communication breakdowns due to the use

Uses of ICT in Sainsbury’s

E-mail ------

This will be one of the most common ways of communicating internally and externally within Sainsbury’s. The advantages with e-mail are that you can send a lot of information to someone, you can send information and send attachments like pictures and files of data.

The disadvantage with e-mail is not all people have e-mail addresses. If you want to contact someone quickly you might not be able to because they might not of checked their e-mails and it could be there waiting to be read.

Internet --------

The Internet is a big way of communicating with people external from Sainsbury’s. On the Sainsbury’s website it has all the information customers need to know about the store. With the Internet it can be easy accessed from many different places and it holds a lot of different information for people to see. Also with the Internet customers can get in- touch with Sainsbury’s through there website.

There are not many disadvantages with the Internet. The only disadvantage from a customer’s point of view is not having