The Claimant Case Study

The claimant is a female (DOB 12/21/1977) who works as a Technical Customer Service Support Tier II Advisor who is claiming disability from 10/15/2017 onwards. The physical requirements of her job include multitasking; listening and talking to the customer, while typing to research issues, and to review and update the customer account information; and continuously using keyboard and mouse.

The claimant had psychotherapy visits with Ann Nichols, LMFT (Therapist) on 06/10/2017 and 06/23/2017. It was noted that the claimant appeared anxious and depressed. An attending physician statement completed by Ann Nichols, LMFT, dated 06/23/2017, indicated that the claimant was unable to perform her work duties due to panic attacks, chest pain, and difficulty breathing. She was diagnosed with major depressive disorder and adjustment disorder with severe anxiety. She was relieved of work duties from 05/12/2017 - 08/12/2017.

She would be released to return to work effectively on 07/10/2017. An attending physician statement completed by Ann Nichols, LMFT, dated 08/03/2017, indicated that the claimant had difficulty sustaining her job performance. She had panic attacks, psychomotor agitation, and poor concentration. She was relieved of work duties for 3-6 months. The claimant had another psychotherapy visits for major depression and anxiety with Ann Nichols, LMFT on 08/09/2017, 10/06/2017, 10/13/2017, and 10/27/2017. A visit note from Kimberly Adams, MD (Family Medicine), dated 08/30/2017, indicated that the claimant presented with anxiety and depression. Objective findings showed a blood pressure of 133/91 with a BMI of 53.28. Laboratory tests were recommended. A signed note from Dr. Admas, dated 08/30/2017, indicated that the claimant was relieved off duties from 08/30/2017 through