Swot Analysis Of Indian Railway

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CHAPTER 6
6. Opportunities, Challenges and Constraints
India’s rapidly growing economy will offer promising possibilities for growth in fu-ture. However, such growth will not be automatic and will be attained only if Rail-ways approach the task with a carefully crafted and meticulously executed plan. Railways can outperform other competing modes by offering mass-scale services very reliably and efficiently and providing differentiated services at value-based rates. Efficiency of railway operations is predicated upon capacity, more tonnage/passengers per train and speed. Identification and satisfaction of customers' specific needs would be necessary for premium services. To achieve the Vision for ambitious growth, Indian Railways has to offer a range of cost-competitive and differentiated services. The …show more content…

However, major tasks that still remain are development of special-purpose roll-ing-stock to suit specific needs of the customers and the ability to promise and deliver time-sensitive cargo in time. At present Railways are neither geared to meet pre-registered requirements of customers for specified pick-up and delivery schedules nor those of guaranteed transit times. This issue is closely related to carrying capacity and reliability of the system. There is also an issue of marketing and mindset to develop closer market linkages with customers so that products are tailored to meet their specific needs. Also pertinent is the fact that although, there is generally no shortage, occasional peaking of demand and mismatch in rolling stock procurement programs have at times exposed the Railways to the risk of losing customer loyalty. These issues need to be resolved through close linkages with customers and evolving responsive market-driven systems for procurement of rolling-stock and operational

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