Sales Manager Interview Paper

818 Words2 Pages

Introduction Since my major, Applied Economics is in the business field, I am required to take a lot of business classes. Last spring, I took a class called Food and Agricultural Sales; in that class, we learned about the entire sales process. The class started out very informative, and dry until the professor began bringing guest speakers who are professionals in the sales field. Once, the professionals began speaking to our class, from that moment, I knew I was hooked into the world of sales. When I found out that we had to interview someone who works in the field that we intend to go into, I was excited. This memo outlines and describes major findings from my interview with Erik Johannessen, who is an Account Manager at BMC Software. An …show more content…

Johannessen was born in Oslo, Norway, he came to the United States to attend the University of Minnesota-Twin Cities, where he majored in Computer Science. Mr. Johannessen met his wife Heather at the same university, they have three children, three dogs, a turtle, and a bird. After Mr. Johannessen graduated from the University of Minnesota, he got a job working for a small printing company in Minneapolis, where he helped troubleshoot network issues. A couple years later, Mr. Johannessen got a job at BMC Software, which back then was called Bladelogic. BMC produces software and services that assist businesses in moving to digital operations. Mr. Johannessen first role at BMC was as a Sales Engineer. In that role, Mr. Johannessen was able to learn how to use effective communication skills because he helped answer technical questions that clients had about their software products. After a couple of years working as a Sales Engineer, Mr. Johannessen was promoted and he became an Account Manager. The transition was smooth for him because he knew the technical aspects of every BMC product and during his time as a Sales Engineer, he was able to observe both the good and bad habits of Account …show more content…

Then early Thursday morning, Mr. Johannessen took a flight back to Minneapolis, where he then went and worked from his office located in St. Louis Park. The week prior to October 30, Mr. Johannessen worked from his own home all week, he had to answer a lot of conference calls as well as take out a few of Minneapolis based clients out to dinner. What I learned just from talking to Mr. Johannessen is that if you want to be an excellent Account Manager, you must be willing and able to listen to your client’s needs and

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