Rca's Dismissal Letter

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A friend of mine recently got fired from work, when I asked the reason for which he got fired; he explains that his car let him down as it broke down on him on the way to work. In his dismissal letter the human resource manager explains that he has been showing up for work late on several occasions and that on three different occasions, he never showed up for work at all. He was called in by the manager and signed three written warnings, yet he still claims that it’s the cars’ fault for him getting fired. This is not much of a conflict but as I network engineer, car issues should not be his problems because he makes enough money and get a car allowance as part of his pay package. This is his third consecutive job that he loses due to similar behaviors, and so …show more content…

RCA has five identifiable steps (Mind Tools Ltd, 2017), which I have ran and detail below 1. Identify the problem: - My friend has been fired from work and the symptoms are that He cannot afford his rent. 2. Collect data: - I have seen the dismissal letter from his manager - His car was broken down 10 days after month end - He makes enough money to afford a car service and his pay package covers a car allowance - The problem exists for three months now - It’s the third job he loses in this very same manner - The impact is that he cannot afford to pay for his accommodation 3. Identify Possible Causal Factors: • What sequence of events leads to the problem? I used the 5 whys method and ask him repeatedly why he could not afford to pay for rent and he answered: - Because he was fired, why? - Because the car broke down, why? - Because the engine oil ran out, why? - Because I did not take the car in for service, why? - Because I did not have enough money for servicing? Why? - I used up all the money I was paid. • What conditions allow the problem to occur? - He loses his job because his car always lets him

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