Potbelly Market Penetration

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Potbelly fits into the market penetration category of the basic types of opportunities because in the video it was stated that they don’t put funding toward advertising expenses but instead go with traditional forms of advertising, such as word of mouth. They’re continuing to sell their sandwiches the same way that they always have been to the same customer base and that’s an identifier for market penetration. With those customers spreading the word, Potbelly is getting new customers who fall into the same cycle and more than likely become repeat customers. On the physical side of Potbelly’s positioning, they research before moving into a certain city or neighborhood to see how many other sandwich shops are in the area. They also prefer to …show more content…

They have the option for customers to order a milkshake or smoothie with their orders if they’d like. This is unique because most of the time milkshakes are associated with burger joints. This same type of variety can be seen through the various Potbelly locations, not every restaurant is the same and the company takes pride in that. Their first restaurant still has some pieces of the original antique store it was before it was turned into Potbelly. Other restaurants have the options of indoor or outdoor seating, while still keeping their décor a nice homey scheme because the company doesn’t want to look or feel like a typical fast food place. Potbelly’s current strategy might not be affected because they proudly and firmly stand behind the fact that the only way they’re comparable to their competitors is by also selling sandwiches. All of their competitors seem to very similar by having the same concept or menu choices. Jersey Mike’s, Subway, Jimmy John’s, TOGOs, and Quiznos are all pretty similar they have customizable subs ranging from the simplest types to the expensive deluxe

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