Pet Net Case Study

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Pet_Net had been off to a great start, but as of late, they have been under some scrutiny. Complications with two of Pet_Net’s dog sitters have placed the company in uncomfortable situations. The first event occurred while a Pet_Net dog sitter was taking a clients dog for a walk in a nearby park. At the moment, with nobody in sight, the sitter let the dog off of the leash. Moments later, a mother and child entered the park. The dog overexcitedly greeted the small child, knocking him over, and breaking his arm. The family is now pressing charges of negligence against Pet_Net and the sitter. The next event occurred while a Pet_Net sitter was looking after a dog at the client’s residence and discovered that the dog looked ill. The sitter took the dog to the vet, but incurred over $2,000 for the emergency service, which the owner is claiming they will not pay. It is …show more content…

Going forward, this will allow for you company to better identify the liability risk. If they are considered employees, than Pet_Net will have a much greater liability exposure than if they are considered independent contractors. Also, I would suggest, if the video hasn’t already clearly mentioned, your policy on taking dogs off the leash in public. My other suggestion for preventing actions like this is to clearly outline in the agreement with the customers your policy for emergency situations. The customer needs to clearly understand that if one of Pet_Net’s agents feels as if the dog is in need of greater care, they are going to take the best interest of the dog and seek help. If the customer wishes against that, than it should explicated agreed upon to prevent any possible liability. If you decide to take my suggestions, I believe that Pet_Net will no longer experience these troubles, and be back on track of becoming a successful

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