Medical Case Study: Standing Outside The Dining Room

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On January 28, 2016 at approximately 2000 hours, Security officers A.Zahir and D.Sharma attended PICU to conduct a standby outside the dining room while the patients are having their snacks. The officers were standing outside the dining room by the nursing station while patient (A, R) started getting louder and started using swear words when he was approached by his in-charge nurse (A, L) such as “Bitch, Cunt, fuck you” and continuously repeated these words. After hearing these words, the officers rushed into the room to prevent any further escalation. The patient was told by the clinical staff to not use foul language and he should not be having such a behavior towards clinical staff. The patient continued eating his food, but still seems …show more content…

They started calling each names, swearing at each other and making treats of harming each other. The patients got interrupted by the clinical staffs, were told to break it up and go to their rooms. Patient (L, M) turned around and was going back to her room when she overheard patient (S, H) saying “What a bitch”, so the patient (L, M) turned back and started swearing again and said that “you better watch your back because I am going to fuck you up!” in a really high tone. The clinical staffs succeeded in de-escalated the situation and convinced the patients to go back to their rooms. Patient (L, M) went to use the telephone while patient (S, H) went back to her …show more content…

The officers were asked by the in-charge nurse to take physical control of the patient arms and escort him physically if he starts acting out. S/O A.Zahir informed the in-charge nurse that they have been advised by the Timber Creek Management and were asked to refuse getting physically engaged with the patients unless they are imminent threat to themselves or to the others, so they would not be able to engage physically with the patient unless he tries to harm himself or someone else. After giving legitimate reasons for not going hands on with the patient, the clinical staffs agreed with the officers and

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