Lancer Case Study

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Lancer Gallery LLC began as a trading post operation in the 1990’s and quickly gained regional recognition as a trusted supplier of southwestern jewelry and pottery. Lancer later expanded its offering to South American and African artifacts. Because of their vigilance to imposter artifacts, they were able to gain national recognition as an authentic artifact supplier. This recognition was extremely beneficial to the company because in their industry, reputation is everything—people are more likely to buy from a dealer they trust because of the influx of fakes. In 2001 Lancer began to openly sell replicas, which accounted for a small portion of their $35m gross sales. This changed their product line from authentic only, to a mix of authentic and manufactured artifacts. Because of …show more content…

With their production center and trucks ready, Lancer distribution would commence and their relationship with the retailer would be solidified. Separating the Lancer Company into a brand of authentic, exclusively sold artifacts, and a brand of quality, limited distribution products, keeps the perception of Lancer Gallery high in the mind of consumers. This is beneficial because for those who buy authentic artifacts do so to show their social class or prestige, or, because they are interested in that country’s culture. By buying their artifacts from Lancer they be assured that what they purchases is not an imposter or anything that can be bought by the average Joe. This decision is also the best because it builds the relationship with the department store, which in return boosts Lancer’s market share and revenue. In doing so, Lancer is a bigger player in the industry with more bargaining power and financial capital, which aids their fight against the numerous and impeding threats that they

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