Is Tipping Worth It?: Is Tipping Worth It?

744 Words2 Pages

Is tipping worth it?
Studies show that there is only a weak relationship between service quality and tipping. Tipping does not increase the chance of higher quality service, it only scrutinizes the server on everything that they or the restaurant do. Bringing every employee on the same pay scale would put the pressure back where it should be, on the managers and owners. Tipping is based solely on consumer perspective and makes it complicated to evaluate the employees and the restaurant. Tipping just does not seem worth it anymore because it is bad for businesses, bad for employees, and bad for consumers.
Tipping gives employers the imaginary sense that their restaurant is good. It only attempts to regulate the server quality. If servers are …show more content…

Customers should be paying for the experience as a whole not for the food and service separately. It creates a divide between staff that could be based on their wages if it were to seem unfair if say a cook was earning more or less than a server. Employees are less happy with their pay at work because it seems unfair. Customers should not have to pay the employees, that should be done by the business. If tipping were abolished then businesses like restaurants could focus more on customer satisfaction, which in the end would make a better business model that would help the business to grow. Without tipping, employees would receive better pay, customers would be satisfied without having to pay a separate fee after dinner, and employers would have happier staff and less accounting to do every pay period.
Work Cited

Lin, I. Y., & Namasivayam, K. (2011). Understanding restaurant tipping systems: A human resources perspective. International Journal of Contemporary Hospitality Management, 23(7), 923-940. doi:http://dx.doi.org.ezproxy2.apus.edu/10.1108/09596111111167533
Lynn, M. (2017). SHOULD U.S. RESTAURANTS ABANDON TIPPING? A REVIEW OF THE ISSUES AND EVIDENCE. Psychosociological Issues in Human Resource Management, 5(1), 120-159. doi:http://dx.doi.org.ezproxy2.apus.edu/10.22381/PIHRM5120174
Lynn, M. (2010) Tipping ans Service Quality: A Within-Subjects Analysis: http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1022&context=articles
McKenzie, R. B. (2016). Should restaurant tipping be abolished? Regulation, 39(2),

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