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Effective use of communication within employment
Importance of effective communication in human resources
Effective use of communication within employment
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Introduction It has been observed that people looking for jobs are mostly confused about their job roles and have high expectations about the job of their dreams. Nowadays, employment has become more difficult because of limited job sources and a huge number of people looking for jobs. Such a scenario creates a reason for an intelligent approach towards finding a job. It is the need of time for graduates to apply and prepare for interviews carefully, polish their skills, have a vision for future and show professionalism in their jobs. This essay is focused on interview analysis of three people currently serving as Human Resource (HR) Associates in well-reputed companies. We will describe the job details of this post, what roles are expected from this job, and what knowledge and skills are required for this position. We will then analyze the information and provide our learning of the assignment. And comment on how these interviews increased my interest and perspective of the job. Discussion …show more content…
In his interview, he told us about how he got rejected from several job interviews and had no idea how he should improve his worth and be more presentable and skilled candidate for the job. Rick shared with us the lessons he learned after applying for several companies. He told us that overconfidence ruins an interview and creates a bad impression of the interviewee in front of the interviewer. He told us that trying too hard to express yourself as something you aren't will never get you through an interview. When asked about the most important thing an "HR Associate" must learn to do, he replied, "Communication is the key". According to him, an active HR Associate must learn to communicate well with employees, understand what problems they have in their job and whether they are satisfied with their
Jordan interviewing for a part-time job at a fast food restaurant would need to leave a positive impression to the interviewer so that he can get hired for the job. For the interview, there are a couple of traits that Jordan will want to display to the interviewer to show that he has a good personality. First and foremost, he needs to display the characteristics of an extroverted person. British psychologist Hans Eysenck proposed a model of universal source trait which includes the introversion-extroversion dimension and the neuroticism-emotional stability dimension. In the extroversion dimension, a person high on the extraversion scale directs his energies outward toward the environment and other people and would be more outgoing and sociable,
Ben Moche, a Holocaust survivor, was interviewed about his life and how the Holocaust changed his way of living. Grele stated that most interviews are not credible, however Moche’s interview refutes this with the way the interviewer and the interviewee interacted with each other.
Interviews are very popular among most individuals especially researchers and scholars as they attempt to obtain information and data from an interviewee. However, there are many factors that influence the interview and which determines its success or failure. Often, the interviewer takes charge of the situation, and they have the sole responsibility of asking the questions while the interviewee provides an explanation or an answer to the question asked. As a result, an interview can be defined as a consultation or a discussion in person through which information and data are exchanged regarding a particular phenomenon event with the intention of establishing the interviewee’s position. It is easy to tell the mood and success of the interview
The interview is one of the most critical parts to successful police work, there are many things to take into consideration before beginning an interview, such as preparation, barriers to communication, listening, verbal and non-verbal communication, proxemics, and the location. An interview is usually the first opportunity for the officers to gather facts and information about the occurrence. Throughout the analysis of the following interview between an elderly lady that was assaulted and an interviewing officer, I am going to demonstrate the interviewer’s strengths, weaknesses, the pros and cons of the interview, the seven steps of a successful interview, and some suggestions the interviewer can better from for future interviews.
On November 27, 2016, I sat down with Dee for a face-to-face interview about her physical, cognitive, social, and spiritual development as a middle-aged adult. Dee is a fifty-three-year-old married women with two children: an eighteen-year-old son and a twenty-one-year-old daughter. The interview was conducted in Dee’s household in Chambers, Nebraska.
Motivational interviewing is an important tool to utilize when assisting clients with the process of change. The goal of motivational interviewing is to help an individual see their own potential and to gain the desire for change. It helps the individual explore their current situation and what their future may look like, from there they can decide whether it is worth making that change. For this assignment, my partner Jenessa and I each took a turn being a interviewer and a client. When I was the motivator, Jenessa acted as a women who was in need to go through a detox program in order to get a new liver. It was a big transition in her life, and she was struggling to come into terms with that. In the interview, we discussed her progress thus far, what her goals are, and how she can implement change.
I chose to interview Regina Geis, who holds the administrative role as acting supervisor for the County Mental Health adult day program, which provides services for individuals with intellectual disabilities. Ms. Geis has held this position for 15 months. This is her first managerial position within a human service agency. Her style of management has changed over this short period of time. She feels that she is now more direct with her direction with staff. She stated, “Maybe now I come across as a little bit cold. But I have learned that I now have to use the least amount of words to get my point across.”
To inspire and influence others, a leader must possess many skills and abilities. As motivational speaker Peter Northouse, states, “a leader should be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant” (Northouse, 2013) Moving an entire group of individuals toward a singular goal is a considerable undertaking. Without effective communication skills and a clear vision of what needs to be accomplished, one will feel like they are trying to herd cats rather than leading.
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)
Interviews can be conducted in several different ways. There are positive and negative things an interviewer can do during the interview verbally, as well as non-verbally. In the video “An Overview of Investigative Interviewing” an older lady is interviewed as a victim, pertaining to a crime where she was thrown to the ground and robbed of her purse. This paper will reflect on the verbal and non-verbal usage the interviewer used, the specific interview technique style used, and an evaluation based on the seven steps he took during the interview process.
“Hr is shifting from focusing on the organisation of the business to focusing on the business of the organisation” (Zulmohd 2011). David Ulrich points out four distinctive roles of HR which makes the organisation most effective and produce competitive advantage. He planned to change the structure of HR function and build HR around roles. The four key HR roles identified by Ulrich, one HR business partner/strategic partner – aligning HR and business strategy which plays an important role in setting strategic direction. It builds strategic relationship with clients and strategically manages the development of the workforce. The second key role is administrative expert which creates and must deliver effective HR processes made to tailor business needs. It also involves managing people and HR related costs. To continue to the third key role, change agent which understands the organisations culture, and takes the responsibility to communicate those changes internally and gain its employees trust. The final key role identified by Ulrich is employee advocate which is a core in HR role represents employees and helps to improve their experience, protect employees’ interests and confirm strategic initiatives are well balanced. Employee advocates must also “ensure fair, ethical and equitable people processes and practices.” “David Ulrich’s HR Model is about defining the HR roles and
Interviewing is one of the most difficult clinical skills to master. Both intellectual and emotional skills are required when conducting an interview. The first step of a successful interview is setting the stage for the interview. The first minutes should be to meet and greet the patient. This provides some assurance and comfort to the patient. When meeting the patient for the first time, establishing a positive rapport so that the patient will feel at ease to discuss the issue that warranted the visit is of high priority. It is important to greeting and welcomes the patient using their name. Introducing self and identifying one’s specific role and the time limits of the interview. Make sure the patient is ready and their privacy is maintained. It is important to conduct the interview in a quiet and private environment. (Seidel, Ball, Dains, Flynn, Solomon, & Stewart, 2011).
The Effectiveness of Selection Interviews Evaluate the relative effectiveness of selection interviews as an indicator of likely candidate suitability in the case of a selected business, making recommendations for improvements in procedure. D1 The interview is the final stage of the Recruitment and Selection process. Candidates can be classified as the applicants for a vacancy that they have seen advertised. The chosen business for this question is M&S.
Human Resource management (HRM) can be defined and simplified in various ways. One definition is that HRM is to “get the right people on the bus, the wrong people off the bus, and the right people in the right seats” (Collins, 2001). The People theory is a theory in HRM that includes Recruitement and selection- two major subjects in the HRM function which concerns people and their way to a job for them.This essay will treat and discuss these two topics, recruitment and selection and their importance to the HRM function.
In recent times, Human Resource Professional has faced a growing number of challenges in responding to the needs of the contemporary workforce and attempting to win “The War for Talent”. These include globalisation, increasing workplace diversity, technological change and an aging workforce among others. This essay will attempt to show that the three most pressing concerns the Human Resources Professional faces today in satisfying the needs of the contemporary workforce are those, of addressing skill gaps, ensuring employee wellbeing and adapting to increased workplace diversity. Companies will need, to address these three areas; in order to become “Employers of Choice”, meet the needs of their employees and achieve their Strategic Human Resource objectives and ultimately succeed in “The War for Talent”.