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Importance of communication in nursing profession
Approaches to nursing communication
Importance of communication in nursing profession
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Duldt B. W. Battey’s THEORY OF INTERPERSONAL COMMUNICATION between nurses and other health care providers co-relate with handoff communication. There are important characteristics of interpersonal communication and particular ways to describe the communicative process that are helpful in understanding within operationalizing a humanizing approach to nursing communication. Each person assumes alternately the roles of “speaker” and “receiver” of messages. Interpersonal communication is a dialogic, or two-directional process, in the sense that one alternately sends and receives messages (Duldt-Battey, 2004). Because staff members hand off information so often, they may not realize hand-off communication is a high-risk process (Castelino, & Latha, …show more content…
from University of Kansas, Lawrence, Kansas. Dr. Duldt has developed a wide variety of courses, workshops, and seminars in nursing, communication, critical thinking, spiritual assessment, leadership, and team building. She is actively engaged in writing and research as well. She has also written theories of nursing communication and nursing communication ethics (http://bwbatteyconsult.com/bio.html). Bonnie W. Duldt-Battey 's HUMANISTIC NURSING COMMUNICATION THEORY emphasizes the interpersonal relationships between the nurses, patients, peers and colleagues. Interpersonal communication between health care providers is a key element in patient handoff process. Duldt’s theory helps nurses and other health care providers to understand communication interactions while giving patient related important clinical information for continuity of care and patient …show more content…
As mentioned, every time a communication regarding patient handoff among health care providers occurs it correlates with Bonnie W. Battey’s Humanizing Nursing Communication Theory. It helps to understand what key factors are involved in patient handoff communications between health care providers, and their importance. Patient handoffs are the transfer of information, as well as responsibility and authority, during an exchange in care. Handoffs provide opportunities to ask questions, seek clarity, and confirm (Zou & Zhang, 2015). The conceptual framework map is designed to improve the understanding of how discontinuity of care impairs patient care by gaps in interpersonal
As a result of this, interprofessional communication is important if nurses and other professionals are to deliver quality care and meet the health needs of the service user. Goodman and Clemow (2010) suggest that nurses must communicate safely and effectively with service users, professionals and other service provider using respect, care, compassion and dignity. In the same way Burnard and Gill (2014), suggest that effective communication is significant in the delivery of quality nursing care. Another reason why interprofessional communication is important is that, people with a learning disability have complex health need which requires collaborative working between professionals and collaborative working cannot function well without interprofessional communication (Lacey & Oyvry,
Mindful communication is one of the most powerful tools a nurse can use when delegating responsibility to an unlicensed assistive personnel (UAP). In order to effectively delegate patient care to the UAP, the nurse must use the right communication. The right communication provides safe, quality outcomes for the nurse, the UAP, the patient, and the facility. The processes at the core of communication that are suggested to improve synchronization of a care team are effective, patient-centered, timely, and equitable care (Anthony & Vidal, 2010, p. 1). The registered nurse (RN) must assume responsibility for delegation, as well as client outcome. This makes it important for the RN to foster an open, truthful, and trusting environment with coworkers. Even the smallest piece of information left out of, or misinterpreted in
Nursing is a profession with different categories of nurses who provide nursing care. Nursing is also explained as interpersonal in nature, which means that it exists through interaction between human beings (Me llish & Paton, 1994:4). This definition means that nursing can only exist through interaction. The nurse interacts with his/her patients – for example when taking a nursing history from patients – and with other health team members as they give report to each other when they change shifts. The nurse should possess knowledge and skills to ensure attainment
For this reason, it is imperative that individuals improve communication among these stakeholders. In the course of 4days in a hospital, a patient can come into contact with about 50 different employees including nurses, technicians and physicians. As a result, for effective clinical practice, critical information MUST be passed on with complete accuracy. According to Rosenstein & O’Daniel 2008, some of the obstacles to Interprofessional Collaboration and Communication include Gender, hierarchy, differences in languages and jargon, the diverse levels of preparation, qualifications and status, the complexity of the care, the historical Interprofessional and Interprofessional contentions, differences in professional routines and agenda, the emphasis on quick decision-making, the fear of diluting one’s professional identity among others. Additionally, those who have the most barriers tend to be physicians and nurses. Despite their numerous interactions in one day, they have differing perceptions about their responsibilities and roles concerning the requirements the patient may have so they end up having different goals for the patient. Due to the ethnic diversity
According to article entitled “ Marriage Quality” published by Comstock and Sterzizweick in 1990 states that “it is not absence or presence of problem which determines the marriage quality but it is how successful to handle conflicts, that determine marital relationship quality.
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
The nurse in today's society provides different services to the healthcare community. Taylor (2011) lists the common roles of the nurse as follows: communicators, educators, researchers, advocates, collaborators, and caregivers. The communicator role of a nurse involves “effective interpersonal and therapeutic communication skills to establish and maintain helping relationships with patients of all ages in a wide variety of healthcare settings” (Taylor, 2011, pg 11). Patients look to nurses for information and communicate better with them because they are the most hands on role in the healthcare setting. As an educator, the nurse is responsible for assessing and evaluating individualized teaching plans for patients and their families (pg
Interpersonal systems include interaction, communication, role, stress, stressors, and transactions. A nurse must keep this in mind as he interacts with the patient, using his communication skills to read both the patient’s verbal and non-verbal languages, identifies each other roles, conflicts or stressors, and aims for a successful goal achievement or transaction. One example is a situation when a patient needs to get out of bed after a surgery. After the nurse explained the reason, his support, and the patient’s role, he must assess and explore the patient’s motivation or reservation to accomplish the task. Additionally, when a family member is present, he may get involved in the interaction to influence the patient’s
Robinson, F. P., Gorman, G., Slimmer, L., & Yudkowsky, R. (2010). Perceptions of effective and ineffective nurse–physician communication in hospitals.Nursing Forum, 45(3), 206-216.
Interpersonal communication is one of the significant skills while communicating with other individuals. It normally covers an extensive area and includes both verbal and non-verbal communication. Body language and facial expression may affect the accurateness of the message transmission directly. Interpersonal communication skills normally ensure that the message is sent and received correctly without any alteration thus improving the communication efficiency. Learning diverse aspects of interpersonal communication has greatly aided me in better understanding of what it consists. I am capable of applying the knowledge gained from this course to my personal experiences. This paper reflects on my personal experience in learning interpersonal communication.
Therapeutic communication is an important skill for a nurse to utilize when it comes to relationships between the patient and nurse. In Regina’s case, integration of empathetic and compassionate communication skills in combinat...
The purpose of this paper is not to teach you, or to show you how interpersonal communication is essential to everyday life at home or work. But, I am going to do my best to at least show you how essential communication skills are in all areas of life by using me as the example. My plan is to focus on some of the elements of interpersonal communication that we have been touching on this semester. While reading our Interpersonal Communications Book, three goals kept being highlighted that I personally wanted to accomplish by the end of course. I’m sure that by now have noticed that I keep referring to my topics as goals. The reason why I’m doing so is because I’m still on that learning curve…an ongoing process. If can recall back to all of our assignment in this course they all bring one collective point. That point is that, Interpersonal communication is an essential skill in everything that we do in life.
Through this experience, I have become a better nurse. I am more aware of key strategies that I can use with my patients who are unable to clearly verbalize their needs, and I have a broader understanding and increased appreciation for communication. This is something many take for granted every day, and it is such an important factor in fulfilling our needs. Without communication, nurses are unable to provide care to patients because the nurses do not know what the patient’s needs are. Therefore, as nurses, it is extremely important and our responsibility to efficiently communicate with all of our patients each and every day.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in