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The importance of negotiation in conflict management
The importance of negotiation in conflict management
The importance of negotiation in conflict management
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Conflict is the negative differences in opinion or varied emotion people experience due to a a distupte over a particular subject matter. In suits conflict arises very often for many different reason however it is important that conflict stimulates creativity and innovation rather than a decline in productivity and a climate of mistrust. Functional Conflict is the situation where all parties in the conflict deal with the conflict in a manner which positively impact the business. An example from Suits would be when Louis is in dispute with Harvey over his late arrival to work at time stamp 11 minutes. It is functional conflict as Harvey acknowledged Louis' s point of view however it takes Jessica to act as a mediator to solve the conflict as they could not do so themselves. Jessica as the mediator asks Harvey to apologize to LOUIS for coming in at work late which resolved the conflict. This is an example of functional conflict as both parties are satisfied and Harvey took in Louis' s point of view and is willing to make a compromise to his behaviour for the business. This however overlaps with professionalism and ethics cause it is unethical and unprofessional of Harvey to come to work late and the code of conduct needs to stipulate what is acceptable or unacceptable behavior in Hardman Pearson. In time stamp …show more content…
Mike then quits which shows that he is demotivated and has low morale. This angers Harvey as he hired him because Mike is intelligent and has vast potential. Using the managerial characteristics Harvey motivates Mike however rests the choice of if he wants to work at Hardman Pearson up to him. This is functional conflict as it motivated Mike to work hard and never give up when things don't go right. In effect Harvey is a good leader as he is focusing on Mike as a person, inspiring trust and motivating
Claerbaut, D. (2015). Theoretical Perspectives of Sociology. In Grand Canyon University (Ed.) Our social world: An introduction to sociology. Available from http://lc.gcumedia.com/soc102/our-social-world-an-introduction-to-sociology/v1.1/
The functionalist thoery can be traced to a movement in the late nineteenth-century under the influences of Darwinism on the biological and social sciences. It is an attempt to understand the world, and it tests the cause and effect of sociological behavior. Some of the more famous functionalists are Charles Darwin, Emile Durkheim, and Horace Kallen.
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
There are three main theories of sociology; functionalism, conflict theory and symbolic interactionism. This paper will focus on two of those theories, functionalism and conflict theory. The objective is to delineate the assumptions of two out of the three theoretical perspectives and apply these assumptions to an analysis of social stratification. How this will be accomplished will be by comparing and contrasting their assumptions and by analyzing the two theories affect on social stratification. Then I will state my opinion on which of the two better fits my personal sociological views. Functionalism is many people's way to view the world sociologically. It states clearly that the objectivity of the researcher is necessary and can be accomplished. There are three main points, which make up a functionalist theory on sociological expression. The first point is that culture is made up of interacting, interdependent parts. Each of these parts has a function in maintaining the society as a system on the whole. The second point states that shared values and expectations(or beliefs) among the members of the society help hold the society together. The third point states that these systems have a need for stability and a need to try to keep all the parts working together congruously in a sort of system. Social change in this system is uncommon, and when it does happen, it is a very gradual change. Conflict theory is centered on the tension, or struggle that goes on in everyday life. There are many different parts, which make up the conflict theorist's view on the sociological perspective. The first main part is that society promotes general differences in wealth, power, and prestige. Wealth...
Conflict as defined by Merriam-Webster Online Dictionary is a competitive or opposing action of incompatibles: antagonistic state or action (as of divergent ideas, interest, or persons), Mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. Simply put conflict is the disagreement and disharmony that occurs in groups when differences are expressed regarding ideas, methods, and/ or members (Engleberg, Wynn, and Schuttler, 2003). Conflict among teams or groups develops in many ways. In developing an effective team, members will generally experience the five stages of evolution: Forming, Storming, Norming, Performing, and Adjourning. The storming and norming stages deal with the process of conflict (storming) and resolution (norming). During the storming stage, exact conflict has not yet been identified and therefore chaos, disorganization, and disputes are apparent. The Norming stage is where conflict is identified and dealt with and resolutio...
Functionalism is a materialist stance in the philosophy of mind that argues that mental states are purely functional, and thus categorized by their input and output associations and causes, rather than by the physical makeup that constitutes its parts. In this manner, functionalism argues that as long as something operates as a conscious entity, then it is conscious. Block describes functionalism, discusses its inherent dilemmas, and then discusses a more scientifically-driven counter solution called psychofunctionalism and its failings as well. Although Block’s assertions are cogent and well-presented, the psychofunctionalist is able to provide counterarguments to support his viewpoint against Block’s criticisms. I shall argue that though both concepts are not without issue, functionalism appears to satisfy a more acceptable description that philosophers can admit over psychofunctionalism’s chauvinistic disposition that attempts to limit consciousness only to the human race.
This was just due to the high amount of stress they were both under so they ended up fighting over something meaningless which resulted in Harvey sending Mike home. Mike however did not return to work the next day. Harvey then decided to visit Mike and the two had talked out their problems and they realised that they were just both under a great deal of stress. This is an example of functional conflict. The conflict between the two was resolved and they both got a better understanding of the stress each other were going
Differences within the team are the major reason for conflict. This stems from differences in opinion, attitude, beliefs, as well as cultural back grounds and social factors. The Conflict can be positive which is functional and supports or benefits the organization or a person’s main objectives (Reaching Out, 1997). Conflict is viewed as positive when the conflict results in increased involvement form the group, increased cohesion, and positive innovation and creativity. Conflict tends to be positive as well when it leads to better decisions, and solutions to long-term problems.
When managed correctly, functional conflict helps managers anticipate and solve problems, feel confident and strengthen relationships. Dysfunctional conflict is a confrontation or interaction between groups that harms the organization or the achievement of organizational goals (Kumar, 2009). Cunningham is faced with a functional conflict. The conflict created by the merger that Cunningham is faced with can create positive consequences for both Synergon, and Beauchamp. Cunningham must solve the problems between the two companies and make it acceptable to all parties involved.
a. Briefly identify and describe both the focus and the source of this conflict. • This conflict is an issue-focused conflict. The reason for this fight is because Maria and Todd have different views on which building to clock in. Maria has been there for a while and is used to clocking in at a different building, whereas Todd is newer and was taught to clock in at the same building where he works.
Rahim (2002) differentiated person’s perception towards handling a conflict into two: “concern for self and concern for others” (p. 216). Further, the study explored two types of conflicts and observed that most conflicts arise during the decision-making process. Dysfunctional conflict, which hinders team performance and interpersonal relations due to individual’s self-interest in implementing particular decision. Functional conflict serves organization purpose with employees involved in the conflict regarding which proposal to implement (Rahim, 2011).
Functionalism VS Conflict Theory Frenchman, Emile Durkheim, would argue that functions are parts coming together to form a society and that inequality is needed in order for a society to function properly. Compared to Karl Marx, who believes that groups compete for social and economic resources. Therefore, functionalism focuses on how people come together meanwhile, conflict theory is when there is manipulation by superior groups. Functionalism believes that for a society to run smoothly it must have functions.
Functional conflict is conflict that can be resolved to the benefit of all parties involved and can be observed on the micro level when a boxer takes part in sparring sessions to improve his
According to McShane and Von Glinow, conflict is “a process in which one party perceives that his or her interests are being opposed or negatively affected by another party” (328). The Conflict Process Model begins with the different sources of conflict; these sources lead one or more parties to perceive that a conflict exists. These perceptions interact with emotions and manifest themselves in the behavior towards other parties. The arrows in the figure illustrate the series of conflict episodes that cycle into conflict escalation (McShane and Von Glinow 331-332).
In the workplace, disagreement or arguments may arise due to several reasons. This can further result into a state of antagonism or opposition, resentment, avoidance, verbal assaults, and inability to work together. Such may arise due to personality clashes, differences in style, differences in leadership, interdependence conflicts and differences in the background or gender. With reference to the conflict between Norm and Norma, disagreement arose due to differences in styles. This is because Norma was after quick result from the initiated project while Norm believed he could work from home and still meet the expected standard. However, Norma expected full commitment from all the staff under her. For good working relations, conflicts should always be resolved and hence improve good working relationship among the employees both the juniors and seniors. Professionally, conflicts can be solved via two models; circle of conflict and triangle of satisfaction (Susan Holton, 1998).