Essay On Customer Satisfaction In Health And Social Care

500 Words1 Page

Right to respect, emotional support, confidentiality and security of information that supports your care without regards to race, color, creed, nationality, sex or handicap. Right to be informed about plan of service and to participate in the planning; your preferences regarding days and time of service should be honored when possible. If not possible, the client should be offered the option of referral to other providers. Right to be promptly and fully informed of any changes in the plan of service. Changes in time of service and availability or change in staff should be reported to the client residence as soon as possible, before the service, so that the client retains the right to accept or refuse services. Right to accept or refuse services; …show more content…

30303-3142 Tel- 404-657-5550 Complaints only: Tel – 404-657-5728 or 1-800-878-6442 Right to obtain a copy of the provider’s most recent completed report of licensure inspection from the provider upon written request. The provider is not required to release the report of licensure inspection until the provider has had an opportunity to file a written plan of correction for the violations, if any identified. Right to be advised that client and the responsible party, if applicable, must advise the provider of any changes in the client’s condition or any events that affect the client’s service needs. Client’s Responsibility: Provide accurate, complete information about present complaints, past illnesses, hospitalizations, medications and other matters related to your health. Ask for an explanation if you do not understand papers you are asked to sign or anything related to your care. Follow the care prescription recommended by the doctor, nurses and other allied healthcare personnel. Report unexpected changes in your condition to the responsible caregiver. Keep appointment and call to cancel or change appointment as soon as possible. Respect the rights and privacy of

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