Empowerment And Patient Satisfaction Paper

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Design A descriptive correctional and cross-sectional design was used for this study (Donahue, Piazza, Griffin, Dykes, & Fitzpatrick, 2008). But according to Donahue et. al., (2008), a longitudinal study would have been beneficial to use in determining the relationship of nurse’s empowerment and patient satisfaction. The hypothesis of the study was to determine if there is a positive relationship between nurse’s perceptions of empowerment and patient satisfaction. The purpose of this study was to “explore the relationship between nurses’ perceptions of empowerment and patient satisfaction” (Donahue et al., 2008, p. 2). There was no treatment or intervention included in this study. The variable included in this study was nurse empowerment …show more content…

Confidential containers were also located through out the hospital. Press Ganey Associates collected patient’s satisfaction. The sampling methods were adequate. There were a total of 259 participating nurses representing 58% return rate. One hundred fourteen patient survey participants were needed for a power of .8 and alpha of 0.5 but the sample size was more than expected. There were 622 from inpatients, 679 from ambulatory surgery and 305 from the emergency department (Donahue et al., …show more content…

Conditions of Work Effectiveness Questionnaire II (CWEQ-II) was used to measure nurse’s empowerment while the Press Ganey Associates Patient Survey was used to measure patients satisfaction. To test the CWEQ-II scale, Cronbach’s coefficient alpha was used. The result of the CWEQ-II alpha was .778. Cronbach’s alpha acceptable values were from .803 to .851. Using the conduct validity the results was acceptable. Pearson’s product-moment correlation coefficient was used to compute the patient’s satisfaction in relation to nurse’s empowerment. The result showed positive significant correlation between the score from CWEQ-II and Press Ganey Overall Satisfaction scores (r = .052; p < .05). Cronbach’s alpha value was used and resulted in reliability value of .98. The instruments used in the study were previously made before the study was conducted. A physiological measure was not used in this study (Donahue et al.,

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