Electronic Communications In Business
Electronic communications have come along way. It began in 1867 with the invention of the typewriter, which eliminated the need for handwritten business letters and documents. Then the invention of the telephone in 1876 reduced the need for face-to-face meetings. Today we have numerous types of new technology, which enable us to do business faster and more efficient than ever before. These technologies include fax, e-mail, teleconferencing/videoconferencing, and voice messages. Each of these forms of electronic communications has advantages and disadvantages, and requires the use of proper workplace etiquette.
Facsimile
Facsimile transmissions, which are more often called fax, are an important form of electronic communications in the business world even though they are used less frequently than telephones and e-mail. Fax capabilities have many advantages. The most important advantage is the widespread availability. A fax is inexpensive to send and generally costs no more than the price of a telephone call. Faxing information saves time and money. A fax can be used to send just about anything. With a fax machine it is easy to send drawings, charts, graphs, words, and pictures that would take far longer to explain over a telephone.
Disadvantages of sending faxes include the inability to send two-sided sided, or duplexed, documents automatically. Another problem is that a low quality or dark original may not transmit well. Confidentiality is also an issue when the fax machine is located in a common office area (Ford & deMontravel 2001). It is important to use care in deciding which documents are appropriate to send through a company fax machine. If a personal document...
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...e information down (Ford & deMontravel 2001). When receiving voice mails always return calls as soon as possible. It is best to avoid leaving upsetting messages in a voice mail or answering machine unless necessary (Ford & deMontravel 2001). Do not leave long distance telephone numbers on an machine and instead inform the recipient that another attempt will be made to contact them (Ford & deMontravel 2001).
Fax, e-mail, teleconferencing and video conferencing, and voice messages are all forms of electronic communications that are essential. It would be impossible to operate a competitive business without such means of communication in today's fast paced, global, and technologically advanced business environment. It takes training to use these impersonal ways of communication correctly to build lasting relationships that are key to success in any business field.
Moving paper from the printer to the envelope does nothing to add value to business. It costs both time and money. Postage, printing and personnel costs keep increasing and adding to bottom line. Twenty years ago, there was the promise of “ The Paperless Office" and it is a promise that will probably never come to fruition. Since the mid-1980’s, paper clutter has expanded exponentially on the average desk. (http://www.FutureTechConsulting.com/) Not on original Reference Pg.
It is crucial that individuals take precautions when using technology to have conversations with others. Due to the fact that it can be dangerous, effective telephone communication is very important. Before using technology as communication devices, it is a good idea to know the main issues regarding it. It is also a good idea to know about any recent developments and how it affects its users. By making sure the technology has high ratings and positive feedback, there is a greater chance that you will be happier with the outcome of your purchase.
Among all the communication mediums used in an organization, emails are used widely as an effective form of a business communication. From the company’s CEO to an employee of the business, emails are very easy and inexpensive. “Internal emails can function as an effective communication for sharing basic information, such as new cafeteria prices, paper use guidelines, or security precautions, for example. Sending simple messages to an entire workforce with just the click of a mouse is fast, easy, convenient and can save the company money”. (Lorette,
Harris, David. “Electronic Mail Etiquette.” School of Computing. 1997. Queens University 14 July 2003 .
As technology has advanced and changed our daily lives, it has also changed the way managers communicate on a daily basis. The change technology was bringing into the management field was felt over fifteen years ago, before it really took off and turned into the vital form of communication it is now.
Communication is an essential tool used in most people’s daily lives. Humans are social creatures who need to reach out to others at home, work, church or school. Technological advancements in the twenty-first century changed the means of communication especially within the last few years. In the past, communication was either face to face, phone, or written letters. Nowadays, many use email, social media websites or instant messaging to socialize with others. The methods used to communicate in someone’s personal life are also useful in a business setting. Effective communication both written and verbal is the key to organizational success especially in a global market. Leaders and managers are charged with leading a company in solving
Communication is the sharing of information between two or more persons or groups to reach a common understanding. In the communication, the information or ideas conveyed must be understood. Effective communication allows participants to properly exchange ideas. Communication is the two way process of exchanging information. Communication can be done through oral, verbal and written communication. Information is transmitted as words, tone of voice, and gestures and postures. Information can be shared face to face or by telephone, fax, e-mail, text messaging, videoconferencing, electronic-portfolios, chat, memos, letters, reports, etc. The number and types of methods increase as information technology systems become ever more involving a great deal of worldly experience and knowledge.
There is no doubt that the present time is the Technology era when the use of technological inventions dominates all different aspects of life: computer, cellular phones, world wide web, radio and satellites. That is, technological inventions have improved. Storing information, sending and receiving messages, electronic governments, distance education, health services and business. With the intervention of Information Technology, the means of communication in business which is a very important field in modern societies including banking, shares market, marketing, trading has been intensely changed. This essay will argue that Information Technology has positively changed communication in the business world. Information Technology implications have enhanced the ways businesses communicate in business areas including marketing, stock market, shopping and banking.
Communication is important in life. Companies need to communicate with other companies and customers. The managers also need to communicate with the staff. The technology provides us with many means of communication, the most important of which is e-mail.
The speed in which the mail is transported is an important factor in sending mail by either E-mail or the postal system. E-mail easily has the leading edge in this field. With a click of a button, a message can be sent and received in a few seconds to several minutes. Whether you are sending E-mail to someone next door or across the world, the time it takes to send the message is usually the same. Data files can be easily sent to someone over E-mail; unfortunately, the larger the file is in size, the longer it will take to send and receive the E-mail. Data files can be mailed to people using the postal system if the data is copied to a floppy disk or a compact disc. The postal service can send any kind of package, from a simple letter to a computer, for a price depending on its size weight, and desired shipping speed. The speed of the postal service is a problem though. A single letter can ta...
We can communicate with people through any channel. The channel can be many ways like are writing, email, speaking, video and audio transmission, website social media, fax, letter, mobile messaging application and other. Or else you can use that non-verbal communication like using body language, tone, countenance, motion to translate your message to other people. There are also another types of communications channels. Some of the possibilities are, electronic bulletin boards, mobile technology, fax machines and video conferencing. As organizations grow, face to face communication alone to get their message across. Furthermore, the communication channels normally separate in three groups: unofficial, formal and
Effective communication is essential for success, both for organizations as a whole and individuals working in those organizations. “Ambition and great ideas aren’t enough; you need to be able to communication with people in order to succeed in business.” (Bovee & Thill, 2014) Using technology as a tool to communicate can be effective at times, but it does not replace interacting with coworkers face-to-face. Effective listening is an important part of effective communication. Good communication is essential to managing and working in a productive
Making a telephone call no longer should conjure up visions of operators connecting cables by hand or even of electrical signals causing relays to click into place and effect connections during dialing. The telephone system now is just a multilevel computer network with software switches in the network nodes to route calls get through much more quickly and reliably than they did in the past. A disadvantage is the potential for dramatic and widespread failures; for as has happened.
People in the present society have turned from the use of the old means of communication to the more advanced and technological ways of communicating. Technology has made it easier for people to communicate in a faster, efficient, and cost saving means through the introduction of the communication channels. The world has turned out to be the centre for technology with different technologies emerging daily as the people continue to develop from time to time to cope with the growing technology. The benefits of adopting the communication technology are explained in this article which shows why people do not function without technology.
There are currently more ways to communicate than ever before, however the effectiveness of recent communication methods are questionable. Communication has been demonstrated by human beings throughout history and evolved over time. Technology has particularly impacted and continues to impact the ways in which communication operates between people. Products of recent technology which facilitate communication include phones or computers, both of which can access internet service. Many people believe that due to the influence of technology upon communication, communication has become more efficient, faster and more convenient. It has made world wide communication simpler and more possible than ever before. On the other hand, technology worries certain people, especially the older generation as this level of technology is foreign to their knowledge (Best Buy Company Inc., Advertising Age, August 2, 2004, Vol.75(31), p.20 ). They believe the world is becoming less social as face-to-face communication is ceasing. The more available methods to interact with others during this decade may have improved or disrupted the art of communication.