Email etiquette refers to a set of dos and don’ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively or appropriately. Since email is part of the virtual world of communication, many people communicate in their email messages the same way they do in virtual chat rooms: with much less formality and sometimes too aggressively. Email etiquette offers some guidelines that all writers can use to facilitate better communication between themselves and their readers. One overall point to remember is that an email message does not have non-verbal expression to supplement what we are "saying." Most of the time we make judgments about a person’s motives and intentions based on their tone of voice, gestures, and their proximity to us. When those are absent it becomes more difficult to figure out what the message sender means. It is much easier to offend or hurt someone in email and that is why it is important to be as clear and concise as possible.
Electronic mail (E-mail) cannot replace personal contact. David Angell states that electronic email has many advantages, “…eliminates phone tag, …breaks down the distance and time barriers of telephone calls and traditional written communication, …shortens the cycle of written communication, …improves productivity, …creates flexibility…by reducing telephone interruptions.” (Angell-Heslop 2). There is a tendency to be less formal or careful, which can sometimes provoke anger. Remember that direct, person-to-person contact is best for handling sensitive, difficult, complex, or emotional issues. Therefore, a company needs to implement etiquette rules for the following three reasons: professionalism, by using proper email language your company will convey a professional image, efficiency, emails that get to the point are much more effective than poorly worded emails, and protection from liability: employee awareness of email risks will protect your company from costly law suits. There are many etiquette guides and many different etiquette rules. Some rules will differ according to the nature of your business and the corporate culture. A few of these rules are to be concise and to the point, answer all questions, pre-empt further questions, use proper spelling, grammar & punctuation, answer swiftly, do not attach unnecessar...
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...ensitive. If you don't understand a particular item, ask the sender for clarification before replying to an incorrect conclusion. In a reply, include the relevant parts of the original message for clarity, but keep the quotations to a minimum. Otherwise, simply attach the original message. Cite your information clearly and correctly, even if you are paraphrasing. When ending an email always use a signature because it identifies who you are and includes means of contacting you, but keep it short.
Remember that electronic email is about communication with other people. When you compose an e-mail message, read it over before sending it and ask yourself what your reaction would be if you received it. Anytime spent on making out email clearer is time well spent.
Works Cited
Angell, David, and Brent Heslop. The Elements of E-Mail Style: Communication Effectively Via Electronic Mail. Canada: Addison-Wesley Publishing Company, 1994.
Harris, David. “Electronic Mail Etiquette.” School of Computing. 1997. Queens University 14 July 2003 .
Miller, Samantha. E-Mail Etiquette: Do’s and Don’ts and Disaster Tales from People Magazine’s Internet Manners Expert. New York: Warner Books, Inc., 2001.
Another weakness that I noticed that will impact the student omits many of the words that give the word after it a value. One part of the reading, when Biddy was explaining how life was now “pretty good” he omitted the word “pretty”. Although the sentence isn’t changed that drastically it still means something slightly different. When omitting small and simply words can cause a huge change in the sentence. If this keeps going on and not stopped and fixed it will cause Cole to lose key details in passages that are given.
This Generation lives in the world of comfort, a world that always provides faster, lighter, bigger and better things to make one’s life comfortable. With the great inventions in our hands more people have started to use electronic messages actively. As the manufacture, science, and techonology developement shoot up to the sky, the United States postal Service (USPS) watched people forgetting how to write “real” letter (Doc F). While the world transform with new generation and definition of “real” USPS gling onto the history and bases.
What is the appeal of electronic communications? Why would people replace face-to-face conversations with such nonsense like communication through e-mails, text messaging, and social media? While the use of technology for communication is effectual in its quickness and easiness, it is less substantial than interpersonal communications and experiences. In this technology-driven world where speed and efficiency are important, many people around the world prefer to use electronic devices to communicate with one and another. Those people are also likely the same ones that use electronic devices extensively, thus causing them to forget the true values of face-to-face communications. Face-to-face communication can be defined as a conversation that one has with another party while being in close proximity of each other. This type of communication is important in the workforce, education system, and many others as people are required to communicate and cooperate with his or her colleagues. By communicating in such manner, the speaker and audience are able to hear and observe each other’s tones, facial expressions, and styles of language which can result in an overall better conversation, and more likely a bond or relationship to develop between the two.
The age of when we use handwritten letters and have them delivered by a mailman are long over. We have since replaced them with heartfelt emails and text delivered instantly and electronically with a simple “Luv u,” or the simple yet ethereal smiley face blowing kisses. First off, almost every school, business, and home is running on some type of
Here are some steps that I can take to ensure that my written communication is clear
There is a major difference between what law is, and what law ought to be. Although several ideas derived from natural law theory line up with the beliefs of the constitutional monarchy of Canada, there are inconsistencies. That said, the system of law in Canada is most comparable with Legal Positivism. After analyzing the purpose of Legal Positivism, the similarities between it and Canada’s legal system become obvious. Both systems exercise the concept of primary and secondary rules, both contain a theory of legal obligation and lastly, both have a theory which answers for judicial interpretation.
All they have are your words, and your words can express the opposite of what you feel Don't use ALL CAPITAL LETTERS--it's equal to shouting or screaming Be brief If your message is short, people will be more likely to read it Refer to the Guide on "Writing for the Internet" Make a good impression Your words and content represent you; review/edit your words and images before sending Be selective on what information you put in an e-mail or on a web site: Information on the Internet is very public, and can seen by anyone in the world including criminals, future employers, and governments Forward e-mail messages you receive only with permission of the sender
Some graffiti artists have gone on to be so well known that they are commissioned by city governments. Because graffiti can be customized to a neighborhood or community’s particular message it has become a sought after service. It is versatile, unique and has the ability to transform a space for anyone within eyesight.
Griffin, E. (1997). A First Look at Communication, Third Edition. New York: The McGraw-Hill Companies, Inc.
In today’s world, email has taken over as the main form of business communication. Thus, an individual who knows how to write formal emails stands as an excellent asset to any company.
[As mentioned above, normally graffiti shows a culturally relevant situation that the artist feels emotive about. Not always pieces of anger, especially with the emergence of urban art. Where individuals are now being commissioned for work]
New technologies are allowing us to do things faster, easier, and more efficiently than ever before. Almost every new innovation in technology improves the speed and productivity of any task at hand. Electronic mail (E-mail) is possibly one of the greatest things to happen to the world. Despite this, there are people who find difficulties in using either E-mail or conventional mail. To help decide whether to use E-mail or the United States postal Service, a comparison of each one’s speed, ease of use, reliability, and cost is a helping factor.
Spaak argues about how there are reasons for choosing legal positivist to natural law theory. Spaak introduces natural law and legal positivism and he suggests that there is some distinction between them, but before he does that, he mentions jurisprudence. Jurisprudence is the study, knowledge or science of
Communication is the top quality that employers look for. Effective business communication starts by asking the right questions to understand the customer’s needs and wants to be able to recommend a product or service customized to the customer. One good tip would be to speak, pause, and listen. Communicate what you need and then pause to let the recipient process and respond to the information. With an average of 1800 messages being sent by workers through memos, telephone, email, faxes, and face to face, it is important to listen and pay attention to the recipient and send your information clearly. All in all, to be effective in business communication you need to be clear, brief, focused, and comm...
As part of the digital world’s growing influence on society, we have seen an ever increasing reliance on email as a mode of communication. Yet, issues arise due to the nature of email communication, making it susceptible to misunderstanding. As such, the linguistic discipline of pragmatics studies the reasons for this miscommunications, utilising conventions such as Gricean Conversational Maxims to aid in the understanding initial intentions behind messages. These conventions are regularly flouted, intentionally and unintentionally, causing miscommunication and misunderstanding. As such, obeying these conventions can ultimately reduce misunderstanding between individuals