Effects Of Artificial Intelligence In The Workplace

Stay Positive on Artificial Intelligence in the Workplace

Throughout the decades the term artificial intelligence has been thrown around from one engineer to another, being seamlessly just an idea that maybe one day will be applied. Without the proper funding and technological advancements every idea seemed to be shut down before your average day citizen can perceive the effort. As the years progressed that idea slowly became a reality. At the beginning of the 21st century, the period where machine learning started being successfully applied to everyday problems. The investments and interest in AI hit an all-time high. This was the start of a period that we are still in today called the AI boom. So, what exactly is “Artificial Intelligence”,

The term ‘artificial intelligence’ thus means ‘investigating intelligent problem-solving behavior and creating intelligent computer systems.” (IBA Global Employment Institute, “Artificial Intelligent and Robotics and Their impact on the Workplace”) Artificial Intelligence is broken up into two terms. One, “weak” artificial intelligence and two, “strong” artificial intelligence. Weak AI “is a form of AI specifically designed to be focused on a narrow task and to seem very intelligent at it.” (Techopedia, What Is Weak Artificial Intelligence) Strong AI on the other hand is a bit more. Strong AI states “an AI is capable of all and any cognitive functions that a human may have, and is in essence no different than a real human mind.” (Techopedia, What Is Weak Artificial Intelligence) So artificial intelligence can be perceived in different ways but what does this all mean to your non computer scientist or engineer. Well AI is every where and is transforming our live. It might be that Amazon Alexa you ask to tell you the weather every morning, or your iPhone knowing the difference between your voice and someone else’s. AI has become

Speed and efficiency are two qualities that everyone looks for in an employee. With consumer brands building AI in their products, speed has been at an all time high. According to research done by Desk.com, more than 22% of millennials expect a response within 10 minutes when reaching out to a consumer. So how did these consumers make sure they kept their customers happy? Well the solution was to turn to AI. Consumer brands turned to chatbots to offer 24-hour service, quickly engaging with customers to make sure all of their questions were answered. But it’s not only millennials that are expecting these rapid answers. Though we hate to say it we’ve all become digital consumers. This year about $2billion in online sales are performed through mobile digital assistance. The crazy part is the number seems to be growing every year. Another example would be artificial intelligence in the health care system. IBM created their own machine called Watson that has slowly transformed the way health care is treated. Watson is able to perform task that some of the best doctors in the world can’t do. Recently Watson has been focusing on treating rare forms of diseases in very young children. Watson is able to read all the medical literature and quickly connect patterns to provide better ways for doctors to pinpoint treatment options. Watson is able to analyze patterns in some