East Harlem Health Outreach Case Study

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My most humbling experience was volunteering as a patient ambassador for the East Harlem Health Outreach Program at Icahn School of Medicine at Mount Sinai. The program allows for Latinos of East Harlem to receive medical services for free or discounted. The duties of a patient ambassador are to help navigate patients to their appointment and answer any questions about their visit. All of the patients that I escorted were Latinos and some were Spanish speaking only. This experience made me think about the barriers of health within the Latino community. The two most common barriers of health that I observed within the Latino population are language and lack of insurance. As a person who does not speak Spanish, communicating effectively with

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