E-Commerce Fraud Case Study

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E-commerce merchants need to employ appropriate methods to deal with any threats jeopardizing their systems. It is the merchant’s responsibility to support the latest security measures and tools to ensure confidentiality of consumers’ sensitive information. Merchants should also consider making statements about their security methods and tools they are employing to ensure security to their consumers.
Fraudulent transactions are difficult to detect and e-commerce businesses have many other concerns to worry about most of the time. As a result, many managers and owners are unaware of techniques and methods to discover cases of fraudulent payment card usage. The lack of preventative knowledge within the e-commerce market contributes to the consistent fraud committed. The most popular transactions associated with e-commerce fraud occur in the airline industry, around 39 percent, and the rest occur in general retail, ticketing, electronics, money transfers, toys, clothing and other sectors (Delego, 2015). …show more content…

Of course, as card-present transactions are becoming less susceptible to fraud due to the EMV chip card technologies, it is expected that more fraud will continue to shift to online transactions. Online it is still relatively easy to input fraudulent financial information with being noticed by the fraud detection systems. Businesses conducting sales online will need to get ready to respond quickly to any fraud through effective planning prior to their major sales events, such as Cyber Monday. If the workers handling fulfillment are more aware of the signs to look for and the expected sales projections, it will aid them in looking for clues of fraud when the sales figures differ wildly (Brachmann, 2015). Applying for third-party applications can also give the online merchants a helping hand in the prevention of fraudulent

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