Crisis Simulation Summary

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Recommended: CHAPTER 2 OF crisis management review of related literature

Summary

An announced multidimensional crisis simulation was developed in conjunction with the site Operations Manager (VP Operations) and local fire department to allow the site incident response and Crisis Management Team to exercise their teams by demonstrating and practicing their capabilities related to incident response, crisis management, and business continuity. The exercise was used to validate capability, processes, improve inter-organizational coordination, and provide for improvisational practice and decisions.

The simulation was requested to provide opportunity for the site Crisis Management Team to under stress of a simulation practice procedures and identify improvements. Preparation for the simulation occurred through multiple site visits and discussions that allowed for facts gathering, discussion, and procedure review. As a result, the simulation was by design constructed with sensitivity allowing for confidence building and learning while reflecting a maturity-based approach accounting for perceived added non scenario related challenges/internal stress given 1) the team’s level of experience demonstrating their crisis management responsibilities and using the procedures/tools is minimal and 2) the level and number of observers present (corporate and …show more content…

Role play throughout the day included use of internal and external resources present. The simulation included multiple opportunities for the Crisis Management Team to display in the moment decision making as challenges were presented and use their procedures/tools.

This report outlines key elements of the simulation such as objectives and master events of the scenario and summarizes a debrief of the strengths and areas of improvement.

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