Covergirl Cosmetics Case Study

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INTRODUCTION
Covergirl is an American cosmetics company. The company was founded by the Noxzema Chemical Company, and later bought by Procter & Gamble. The company is currently the best-selling cosmetic brand in America especially in the teenage marketplace (Debbie, 2006-2014). Being in the first position of the cosmetics market, the company has many competitors, and the biggest competition comes from the Maybelline cosmetics company, this is because both companies offer products with similar prices to similar consumer groups. The company Covergirl cosmetics is more of a brand licence rather a cosmetics company, because it does not provide any face to face customer service at any makeup counters, but they do provide a large variety of products at decent prices, which brings in their customers. The company provides eye shadow, nail polish, concealer and etc. (see fig. 1, fig. 5 to fig. 8), and they sell their products to large distribution centres and a variety of wholesalers. Covergirl cosmetics spends an extensive amount of time and money on reviewing their products, and adjusting them to the latest trends, and tastes of their customers each year. Although the new updates can be very exciting, the adjustments can make it difficult to find the product of their needs and since the company does not provide a personal consultant the adjustments can lead to big problems. So to support their customers with the new adjustments and prevent the loss of customers, the company provides an online service, called the MakeUpdater. Through this service customers can find products to replace their old favourites. The company has many ways to encourage and support their new products one being the free samples which can be received through thei...

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...ct for their customers and spends even more on their marketing techniques. Covergirl cosmetics has changed a lot through the years, but it was all for the better. The company which was once owned by Noxell is now owned by the very famous company, Procter and Gamble (Niti, 2014). Covergirl cosmetics does not provide any personal makeup consultant, which can be a let-down for their customers, but they do provide many options on their website. There are many factors which contribute to bringing in the customers, such as the company provides a variety of products at decent prices, they use many marketing schemes such as using celebrities and the company uses models with different racial backgrounds (see fig. 2-3). Covergirl has risen to the top and has left its mark in the cosmetics industry and made the world a little more “Easy, Breezy, Beautiful”.

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