Conflict Resolution

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Recommended: Conflict Avoidance, Management and Dispute Resolution Procedures

Throughout one’s life, one establishes many relationships. Some are built upon, and become strong and unshakable, some are broken and left to dissolve. While some are paved slowly and with love, blossoming to become something wonderful, others are blown apart - the pieces scattered, never to be put back together again. Though these relationships vary, from professional to personal, they are all prone to encountering some form of conflict. John Dewey has designed a problem solving sequence with 6 (six) steps, listed and explained below, to facilitate resolution of these conflicts.

Since the way one deals with conflict within the relationship will affect how the relationship progresses, it is vital that one posse all the necessary skills to resolve conflict in a way that brings satisfaction to everyone involved. Dewey’s steps provide a clear outline of exactly what needs to be addressed when dealing with conflict. This allows for effective time management and allows all parties to be on the same track or in synchronization about what has to be done. They also assure a fair and even discussion of the problem and allow all parties to play an active role in the finding of a solution.

Problem Solving Sequence: Steps.
1. Define and analyze the problem.
Often times, when one is in a conflict situation or in a position of having to deal with a problem, the parties involved are affected by the problem. These emotions, or the stress of either risking lo...

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