System Theory Case Study

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Wilmot & Hocker discusses various ways to assess conflict particularly when we choose to intervene in other people’s conflicts. They discuss the system theory as one of the beneficial theories that can help us intervene when we have a conflict. A system theory is a full assessment of how the overall system works and finding communication patterns within the systems (Wilmot & Hocker, 2011). Understanding the nature of organizations can be important to a person who is trying to find out a more organized way to handle and intervene conflicts. Sometimes conflicts get to the point where you get so frustrated that it can become confusing or you can not see the interpersonal dynamics that occur. In our last unit, we learned that emotions could have The styles ask us what individual styles did each party use. The negotiation asks us are the parties able to negotiate with one another? Why or why not (Wilmot & Hocker, 2011)? As we know the case study is about the newlyweds disagreeing about domestic issues. The conflict builds out of control and shows an example of what miscommunication or poor communication styles leads to. Monica states “I have a real craving for pizza tonight. Or maybe we could go to the movies. Or maybe both!” (Davis, p. 1). Her statement was sort of the trigger for the conflict. Between Monica and Enrique’s relationship Enrique is the man of the house and Monica is the woman of the house. They both depots their roles in the house as far as what a typical household should look like. Enrique works really hard to provide for his new family and Monica works just as hard and does the house work. Their gender dictates their assigned roles within the house and it shows within their conflict. This in a way is important because it is the cause of the ongoing conflict and why it escalates. Enrique stays away from household chores meanwhile Monica submits and does them. At one point in the case study Enrique even states, “Ok. Ok. I’ll go see Jack for awhile, while you clean the house” (Davis, p.

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