Conflict And Conflict Management

645 Words2 Pages

e the conflicts? What conflict management techniques were used to resolve the conflicts? Explain. My group discussed which was the best strategy to prevent the balloon from bursting during CA1 and that included the use of cotton wool, masking tape, tissue paper and an ice-cream stick. Despite having varying opinions on which materials suited best, such as the paper tart tin or plastic bag, we eventually came to the consensus that the paper tart tin was the better choice as there was a higher probability that the balloon would have burst if the other material was used. The management technique we used to resolve our disagreement was definitely collaboration as we worked together towards a common goal and everyone’s suggestions were heard and considered. Even though collaboration usually takes up the lengthiest resolution to a conflict, we managed to work within the time limit and we had mutual agreement and understanding between all of us. It also led to a win-win outcome and simultaneously helped reinforce mutual trust and respect between the entire group. Additionally, it was less stressful because we had a shared responsibility of the outcome as everyone agreed on the final, binding resolution. Another management technique we used was the compromise approach when we had to resolve a process conflict, which happened between two of our group members who insisted on doing the same sub-topic for our CA2 individual research. Triston then suggested drawing lots, which everyone agreed on, as it was an indisputably fair and democratic solution. This lowered the levels of tension and stress, as time was a factor. Thus compromising was an expedient and mutually acceptable solution as it partially satisfied everyone. What were some of... ... middle of paper ... ...rding the intended outome of the decisions made and you may have a difficult time reaching a decision if you are indecisive. When group members contribute to the decision-making process, it is more likely that they bear a stronger sense of accountability and commitment as they know that they are fully aware of their assigned team roles. This reduces unrealiablity of individual deicions as individuals are solely responsible for the decisions that they make, be it good or bad. Moreover, imput from a larger number of people are generally less biased therefore group decisions are usually less opinated and impartial. Futhermore, groups are more productive and motivated than individuals on their own. This is because groups have a stronger level of motivation effect and takes ownership to make sure that the entire group is working cohesively to achieve a common goal.

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