Coca-Cola Case Study

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The great taste challenge was a marketing scheme developed by Pepsi Cola to convince consumers to switch from Coca-Cola to Pepsi Cola (Schindler, 1992). The blind taste test was sparking consumers to switch from Coca-Cola to Pepsi Cola in the mid-1970 (Schindler, 1992). By late 1970, Pepsi Cola had succeeded Coca-Cola in product sales in grocery stores (Schindler, 1992). The loss of market shares ignited Coca-Cola to reformulate a new smoother, sweeter cola taste to compete with Pepsi Cola (Schindler, 1992). By mid-1980, Coca-Cola was back to number one again thanks to the success of their diet cola product (Schindler, 1992). However, Coca-Cola decided to launch a newly formulated cola product to replace the old cola regardless (Schindler, …show more content…

However, Coca-Cola was going after the larger markets for a quick turn around with the market shares (Schindler, 1992). Unfortunately, Coca-Cola spent four million in research and marketing for a product that lasted a short time on the grocery store shelves (Schindler, 1992). Had Coca-Cola surveyed consumers before investing in all the research for a new product (Schindler, 1992)? Coca-Cola may have found out that consumers did not want a new cola to replace the original (Schindler, 1992). Coca-Cola could have spent less time and money if Coca-Cola just asked consumers their thoughts about the current product line and services (Schindler, 1992). With this information, Coca-Cola could have done an internal analysis which would have given them a competitive advantage over Pepsi-Cola (Ferrell & Hartline, 2014). A competitive advantage would have given Coca-Cola a way of focusing on their ability to create and capture values (Kaleka & Morgan, 2017). Consumers should have been Coca-Cola’s targeting market all along with the current product line (Ferrell & Hartline, …show more content…

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