Chris Peterson Case Analysis

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DSS was designed to place administrative assistance in small western school districts in 1997. There were three founding members whose goal was to help school districts that had limited staff to deal with certain administrative issues such as labor agreements and procurement systems. The company has grown to remain a viable business it must expand its book of business. The company had focused its attention on increasing small school districts as potential clients. But know they want to develop products that would encompass both the small and large school district. As the company tried to expand their business they found that their corporate structure needed to change to better address the needs of its clients. With change sometimes brings …show more content…

The leadership styles present in the company is very important factor in order for the change to be successful. Chris Peterson exhibits the transformational leadership quality to tackle her new project. She is able to empower members on her cross functional team to collaborate and create a new product to launch to current and perspective clients. This type of leadership is effective as the group members were able to tackle challenging expectations considering the work environment and lack of support from other departments. DSS’s departments follow the team leadership structure. Each department vision is to work on their sole projects only. The department is committed to its work which tends to hinder other projects because of the lack of free flowing communication. The lack of communication between the teams shows poor leadership quality. The chief operating officer is ultimately the source of the lack of communication and direction. DSS Chief Operating Officer Meg Cooke has a laissez-faire leadership style. She gave Peterson authority to lead a project but provided no guidance or direction. She also was not responsive to the needs of the

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