This chapter begins by providing an overview of the topic, statement of the problem, research objectives. The researcher has also provided the background of cyberloafing and outlines the structure of this thesis.
1.1 Overview of the Topic
During the past decade, the internet has revolutionized and changed the way organizations do business by offering rapid communication systems and enhanced information access and innovation of technological advancements have created a brave new workplace. Further, the internet enables organizations to decrease expenses, reduce product life cycle time, market goods and services more efficiently (Anandarajan et al, 2000). However, with these kinds of benefits, the internet provides employees with a technique
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Cyberloafing is a prevalent and costly problem for all organizations and has raised social concerns, and in several consequences an illegal or unethical behavior arise in incipient forms of deviant behaviors. Many researchers have defined workplace deviant behavior in different terms, such as workplace incivility (Estes, 2008), counterproductive behavior (Bennett & Robinson, 2000), organizational misbehavior (Thompson & Ackroyd, 1999), dysfunctional behavior (Jaworski & Young, 1992), and cyber loafing (Lim, 2002). The lack of self-control and procrastination (Lavoie & Pychyl, 2001) perceived internet service accessibility, environmental conditions and individual behavioral styles and when employees feel that they are not being treated well, they tend to engage in cyberloafing behaviors (Lim, Teo, & Loo, 2002; Manrique de Lara et al., 2006). In this research, the researcher has included cyber loafing as part of production deviant because the consequences of this activity many times leads to decrease employee and organizational productivity (Blanchard & Henle, …show more content…
The researcher had gained knowledge about the habit of cyberloafing, and how it affects the employees’ productivity and performance at the workplace and the different deviant behaviors that arise. Cyberloafing refers to be involved in non-work related Internet activities during work hours. This researched helped to sort out negative aspects of cyber loafing at work place, which will help the organization improve their policies to maintain a productive working environment and to limit off or block internet bandwidth in order to prevent cyber loafing which reduces or destroys system
Cep and Ross both agree that the Internet is a necessity. Cep states, “we not only love and socialize online but live and work there too. (Cep 1)” In this statement she is showing the obvious reasons that people use the internet. The internet isn’t used only for social aspects but for work obligations too. She goes on to quote the Pope, “The digital environment is not a parallel or purely virtual world but is part of the daily experience of many people, especially the young. (2)” This quote shows that everyone in the world realizes the necessity of the internet. Even the Pope understands and discusses its value. Ross too reiterates the importance of the internet. One quote that really drilled it home was this, “And now that going online is a part of everyday life.. (Ross 3)” A quote couldn’t exemplify the Internets necessity any more. In another source titled “Mobile And More Productive? Firm-Level Evidence On The Productivity Effects Of Mobile Internet Use” by Irene Bertschek and Thomas Niebel it is discussed that the necessity for the internet exceeds just computer access. It shows that having the internet at all times, via mobile phones, is also important. In this article they state, “The econometric analysis shows that firms ' labour productivity significantly increases with the share of employees with mobile internet access. (Bertschek and Niebel 1)” This really puts an emphasis on how important the internet can really be. Having work access to it at all times, even while at home, can improve
In the previous study, the authors stated that there are various studies about the telecommuting include references to corporate attitudes toward telecommuting, motivation, productivity, supervision and employee satisfaction.
Nowadays, the popularities of the internet do change people’s life and even influence the strategy of a company. The article “Strategy and the Internet” authored by Michael Porter presents a few constructive opinions towards companies using the Internet for business that tells company should not lose the focus on building strategic development and competitive advantage. In the article, Michael Porter demonstrated that “the Internet is an extremely important technology, but it has made it difficult for companies to remain profitable over an extended time period”. (Porter, 2001) And internet leads many businesses “distort their market signals and competitive advantage”. (Porter, 2001) It is obvious that company tend to different from other which only focus on price strategies rather than through traditional methods of differentiation. (Porter, 2001) Throughout this article, Porter mainly aim to demonstrated that the Internet will weaken company’s profitability without providing proper operational advantages, because the proper use of internet will add value and increase company’s traditional competitive advantage, but it is unlikely for company to replace it. (Porter, 2001)
In today's competing world, many organizations are rethinking their strategies in terms of the online business and its capabilities and culture. Organizations are taking advantage of the widespread web to buy and sell goods from other companies and recently from individual customers. Exploiting these opportunities of convenience, availability and widespread reach of the web or Internet, many companies such as Amazon have benefited from the use of web successfully.
Workplace deviance is a voluntary unethical behavior that disobeys organizational norms about wrong and right, and in doing so, threatens the wellbeing of the organization, and/or its members(Robinson and Bennett 555-572). According to Robinson and Bennett, “workplace deviances behavior varies along two dimensions: minor versus serious, and interpersonal (deviant behavior directed at other individuals in the organization) versus organizational (deviant behavior directed at the organization)” (555-572). Based on these dimensions it was further divided, into four categories: production deviance (leaving early, wasting resources etc.), property deviance (stealing ,destroying equipment etc.), political deviance (gossiping, favoritism etc.), and personal aggression (verbal abuse ,sexual harassment etc.) (Robinson and Bennett 555-572).According to Robinson and Bennett,workplace deviant behaviors cost U.S. companies approximately between $6 billion and $200 billion annually(555-572). In addition turnover, absences, and illness, and results in poor or lowered productivity, low morale, and litigation ., workplace deviances leads to misuse and loss of time, waste of resources, increases employee(Robinson and Bennett 555-572) .
While technological innovations can provide increased opportunities for organizations and give them a competitive advantage, not all employees respond well to changes in their everyday workflow. When an organization updates its systems, it can face some resistance from employees, especially when the employees do not feel properly trained and lack the confidence in using the new system. Employees may grow frustrated and become less productive and efficient. In some extreme cases, technology can also replace some of their duties and make their positions obsolete, leaving them out of a job. This ties back to the need for job security. Technology has come a long way in the past 50 years and the types of challenges just mentioned are a lot more common in this day and age than they were before. Therefore, managers need to adapt to this changes in the work environment and find a way to satisfy their employees’ needs while increasing work performance and
Drones have become a part of life for people all over the world and have progressed from being an alternative from model air crafts to being normal toys for young children. With that has come the realizatiion that unmanned craft has many features and can have a lot of commercial uses. The technology has developed and the potential is unlimited.
Cyber loafing is using personal internet during working hours (Liberman, Seidman, Mckenna & Buffardi 2011, pp. 2192). Cyber loafing is one of the issues that employees need to deal with at work. Websen (cited in Vitak et.al 2011, p. 1751) claims that there is a huge loses in work productivity in the US that cost the companies milli...
INTRODUCTION In December 2001, Dean Kamen of Segway LLC unveiled the Human Transporter HT. With lofty ideas of replacing the automobile and unrealized sales forecasts, Kamen's Segway HT has not moved mankind nearly as much as Kamen had expected. With an annual CEO change since the start-up, it is apparent that Segway's lack of a stated vision and mission is haunting the organization. The lack of "a way ahead", coupled with a less than well defined marketing strategy, has caused Segway to fall short of Kamen's expectations.
The recent revolution of internet and dot-com boom has brought more people familiar to computers and the Internet. It seems like that we can hardly find our way through everyday life with out using or having an internet connected computer next to us. The way we think, live, and communicate was changed once for all with the invention of networked communication of computers. Computers are no longer a piece of machine that sits on top of our desk for us to admire the marvelous technology brought by the geeks and freaks of 80's, but for us to constantly use and put in to work. And in a way, environment which we live in, the society, schools, jobs, forces us to make friends with that technology. Just like when you don't have a telephone you will have hard time communicate with meeting with your friends, absence of instant messaging programs, or ability to use one, will place you out of the circle of events happening with the friends, or don't let you do the work as fast or as good as the one who uses the technology. This is one of the reasons why increasing number of people choose to have computers and internet as a prime communication tool not only between friends and for socialization, but for everyday life. People are increasingly finding new ways of getting things done not by the waiting at the other end of the phone line, but clicking the way through a certain web pages, or typing their message on emails and messenger program. On-line part of the business of almost all industries, not only limited to the dot-com companies but other 'traditional' businesses as well, has been increasingly finding it self positioning more valuable and growing in potential. We are all too familiar with the online shopping sites and class websites that we use almost everyday in a very handy way of getting things done.
Nowadays, technology becomes to be a part of life. People try to develop the technology to improve the life. Therefore, technology contributes to the convenience in daily life. Most of people adapt to their work to make it easier, such as using email and other messengers to communicate in their work. There are many advantages of today technology to support working. However, if peopleimproperly use, these technologies are unbeneficial for both employees and employers. There are two reasons why employees should not be available via email or other messengers during after working hours; to protect employees’ mental health and to give worker’s private time.
The rapid development of information systems and technology brings some positive effects to individuals. In order to use information systems effectively, individuals need to acquire skills and knowledge on using different computer technology. Take an example of an individual working in a project on market research, he needs to learn the way to use spreadsheets for analysing the data. The new knowledge acquired by the individuals will lead to upskilling effect. The innovation of technology brings a lot more new channels of communication, such as e-mail and instant messaging applications, it increases interaction between individuals. The barriers of location is eliminated by technology, people can communicate with one another in anywhere around the world through Internet. In addition, virtual office and work from home are becoming a common practice for companies, people can enjoy more flexibility in working locations and hours, and this is particularly beneficial to individuals who have young children at h...
Internet addiction is a growing problem with more and more people. The internet is much more accessible to people now than it was just a few years ago. The internet provides people with entertainment, loads of information, and an escape from everyday life, but like anything else, too much a good thing can be addictive. This paper will cover what internet addiction is, warning signs of internet addiction, problems caused by internet addiction, who develops internet addiction, preventing and treating internet addiction, and safety guidelines for internet users.
For the past decade or two, Internet is a channel that promotes an access to information and communication in the global world. It is one of the most powerful tool. Now-a-days, an access to the internet has become easier than ever, whether we are using a computer, phone or tablets. There is no doubt that people are spending more and more time online. Because many people use the internet for their career and education, it is hard to differentiate between the normal usage and excessive usage of the internet. We all use web at a normal level, but when it becomes compulsory for survival it becomes an addiction.
Advances in technology have changed businesses dramatically, in particular the communication and information technology that are conducted in firms, which changed the appearance and pace of businesses over the past few decades. ICT in particular, has evolved a lot over the past 30 years; important information can be stored in computers rather than being in drawers enabling information to be transferred at a greater volume and speed (Guy, 2009). ICT has also expanded various forms of telecommunications and workload conducted in businesses, internet examples of this include: e-mails can be used to communicate with others...