Case Study: Line Managers And Workplace Well-Being

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1.5. Line Managers and Workplace Well-Being
The CIPD defined well-being as the process of “creating an environment to promote a state of contentment which allows an employee to flourish and achieve their full potential for the benefit of themselves and their organisation” (CIPD, 2016:4). It is acknowledged that management style and organisational culture have a massive impact on the employees’ health and well-being. Moreover, the relationships between line managers and team members are the most significative in the employees’ working lives. Although improvements in employee well-being at work are good for organisation’s performance, some challenges may raise when profit-focused and sceptical managers are asked to invest in it (Warr, 2009). …show more content…

However, ensuring that the right policies and practices are in place is just one of the basic principles that employers, directors and line managers should follow. Their behaviour have a massive influence on the level of job satisfaction and performance of the team (NICE,2015). Furthermore, it could be argued that despite line managers play a pivotal role in managing and improving employee well-being, they do not always receive an appropriate training in some key areas, such as absence-handling, health and well-being promotion, and stress management (CIPD, 2016). ACAS (2012) argued that many FLMs and line managers are often only trained on specific tasks related to their jobs, and do not receive the right training on other issues, such as absence, personal medical problems, conduct and poor working relationships. Similarly, NICE (2015) commented that line managers should be given an appropriate training to get a better awareness of health and well-being issues. Training for line managers is a vital feature that enables them to have a clear understanding of well-being responsibilities, and to gain the confidence required for the implementation of …show more content…

Finally, studies conducted by the Department for Work and Pension (2011) argued that what really makes the difference in the well-being of staff, are simple and small changes in the workplace by line managers and supervisors. These little gestures of thanks, such as a day-away or a team lunch, help the managers to make the individuals feel part of a supportive team, and enhance their sense of belonging to the organisation (DWP,

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