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Introduction Business communication is abound in today's society. The ability to communicate has always had its advantages, with its rich history, and traditions, modern business communication is valued as a modern day concept. Business executives rate the ability of business communication skills as among the personal factors necessary in gaining a job. As stated by Hynes (2005)” effective business communication is the key to planning, leading, organizing, and controlling the resources of the organizations to achieve objectives” (Conrad & Newberry, 2011, p112). This essay will examine what business communication skills is needed for the process of graduating in Westminster Business School, while giving recommendations in studying different modules of choice in order to increase and develop career opportunities. What is communication? Communication is the act of transferring information from one place to another (Means, 2009).There are various categories of communication and more than one may occur at any time. Communication is sent by a sender through a communication channel to a receiver. The sender interprets the message into a form that is appropriate to the communication channel, and the receiver then decodes the message to understand its meaning and importance. Misunderstanding can occur at any stage of the communication process. To make communication effective minimising potential barriers to communication at each stage in the communication process is vital. This can be seen on ‘Effective Business Communication’ (Murphy et al, figure 1.3, p14). Figure 1, Mindtools, The Communication Process, n.d . General communication skills The main communication skills are verbal and non-verbal communication (Gallagher... ... middle of paper ... ...bal Communication Science & Application. : SAGE Publications. 152-155. Means, T (2009). Business Communication. 2nd ed. : Cengage Learning. p7-11 Mehrabian, A (2007). Non Verbal Communication . : AldineTransaction. p182. Motivating Employees. Available: https://www.knowledge.hsbc.co.uk/tools-and-resources/article/motivating-employees. Last accessed 2nd Feb 2014. Murphy,H & Hildebrandt,H & Thomas, J (1997). Effective Business Communication. 7th ed. .: McGraw-Hill Education. p4-5,p384-390 Figure 1: Mindtools ( n.d) How Good Are Your Communication Skills?. [online image] available from: http://www.mindtools.com/pages/article/newCS_99.htm [accessed 15 February 2014] Figure 2: Belludi N, (2008). Rule of Personal Communication, [online image] available from: http://www.rightattitudes.com/2008/10/04/7-38-55-rule-personal-communication/ [accessed 15 February 2014]
Mary Ellen Guffey, Kathleen Rhodes, Patricia Rogin. Business Communication: Process and Product, Sixth Canadian Edition. Ed. Anne Williams. Sixth Canadian Edition. Toronto: Nelson Education, 2011. EBook. 11 April 2014.
(2012) suggest that communication is a process that involves a sender, a receiver, a message and a channel. The sender and the receiver of the communication may be the professionals and the channels of communication may be through hand over’s, emails, phones calls, verbal discussion and other relevant communication channel
When studying Business or other majors in most universities in the United States, every student must endure a recurring theme eventually. In some way, shape, or form every student is exposed to at least one Communication class as a general requirement. Most students ignore the value in these lessons due to the ignorant belief that the information is too obvious or unrelated to their career. The business world is one of these careers that exemplifies the importance of communication studies. The movie Office Space humorously illustrates workplace communication etiquette, as well as, overviews of interpersonal communication through a hierarchical structure. When looking at this film from a communication standpoint, almost every scene demonstrates the structures and styles that Wood describes in our textbook. In the film, the main
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
Zhao, Jensen J., and Melody W. Alexander. "The Impact Of Business Communication Education On Students' Short- And Long-Term Performances." Business Communication Quarterly 67.1 (2004): 24-40. Business Source Complete. Web. 5 Apr. 2014.
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
Communication plays a key role to a leader. To have communication skills is to have the ability to express oneself clearly to others. It is extremely important as...
Communication is the exchange of ideas, opinions and information through written or spoken words, symbols or actions. Communication is a dialogue, not a monologue. In fact, communication is more concerned with a dual listening process.
It is not easy to understand significance of some things and their impact until you actually undergo them. Ability to effectively communicate and work is one such thing. Before I started business communication class, I was very pessimistic about my communication abilities and my competence in rapidly evolving field of business communication. I was unconfident and nervous on my first day of class. I quickly realized that business communication is course that you will never learn until you energetically engage in various situations of listening and speaking. However, with all wonderful experiences of participation in the class, I personally felt that I gained a real experience without even working in an organization. Interactive nature of the class combined with wonderful teaching of Diana has really helped me to gain immortal knowledge. Through this course, I have refined my communication skills and strengthened my confidence to deliver professional standards and competencies emphasized by potential employers. I would like to share how each module of the course helped me to hone my interpersonal skills:
As we use communication in our day-to-day living, there should be an assurance that the sender and the receiver should be able to communicate properly or else communication is not effective after all. The sender should be able to deliver the message as clear and concise as possible so that the receiver will understand and grasp the message well. On the other hand, the receiver should be wise enough and process the message well so as to avoid misunderstanding. However, we could not avoid that there are certain barriers when it comes to communication- different values, beliefs and personality, bad grammar and wrong word choice are few of the factors that complicate communication. Consequently, there is a way to avoid complications in communication. It is advisable to have communication face-to-face. In this certain manner...
Communication in business means for someone to be open about thoughts or ideas to contribute to the overall success. Thinking of what the overall mission or objective is within the company helps to understand what to communicate and when to communicate to others. Communication that is maintained with others with enable one to work closely with other team members to give clear feedback and work towards goals that are intended. Being able to work productively as a team helps with productivity. It gives success to a project or the quality of work that is produced. Teams can withstand a lot of defects or problems more efficiently than if it was one person. Team work involves setting clear goals for everyone. Making sure that everyone knows what
Quintanilla, K., & Wahl, S. (2014). Business and Professional Communication: Keys for Workplace Excellence (2nd ed.). Los Angeles, CA: Sage.
Communication skills are essential for the successful future career of a student. In todays competitive world, communication skills in business are the most sought after quality of an educated person. Reading, writing and listening carefully are the three most important communication skills for students. These skills like most of the communication skills sounds too familiar as a result of which we take them for granted.
Being able to communicate effectively in a professional manner is vital in most, if not all, career paths. This statement brings up some important questions. Do potential employers really care about an applicant’s communication skills? How will I use communication skills in my own career? How has college improved my own professional communication skills? Understanding how to communicate in a professional manner can help people in their careers and I feel improving my own communication skills will benefit me now and in the future.
Wells, Krystal. "Business Communication Skills." Communicating in a World of Diversity. 6 Mar. 2012. Blogger. 20 Mar. 2014 .