Boba Tea Case Study

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Tastea Saying that boba tea has taken the tea world by storm is an extreme understatement. Originating from Taiwan during the 1980s, boba tea has become extremely popular among westerners. Boba teas come in a variety of flavors, ranging from being fruit-based to milk-based to smoothies and slushies. A boba tea shop can be found on almost every corner in California, making it a frequent go-to as a source of refreshment and dessert. With the countless numbers of boba tea shops, it is undeniable that many share common drinks on their menus. Keeping this in mind, two young individuals decided to change the game for boba tea. Tastea is located in the heart of Garden Grove, California. Unlike many of the other businesses within the plaza, bright …show more content…

Unlike many of the Asian-styled tea shops, Ted and Scott wanted to focus on having better customer service and making innovative drinks that would set them apart from other competitors. However, they soon realized that this venture would prove to be a difficult path. Everyone involved in the boba tea industry declined the duo after they reached out for guidance on how to make boba tea. Those supplying materials needed for boba tea were sparse, with only about two suppliers available in their area-- even they refused to help the two. Thus, Ted and Scott hit their own kitchens and began a long, tedious trial-and-error journey to making the perfect, modernized boba tea …show more content…

During this time, social media was not a great mean of communication yet. Thus, they had to publicize their business through word of mouth. Because they opened merely four days after the 9/11 attack, however, many were scared and stayed indoors during this time. Business was slow at first, but they had a lot of support from friends and families and those working at Tastea. Now, fourteen years later, Tastea is now a booming business and is the top competitor in the boba tea business. With their innovative and fun drinks, such as "peach me sweetea," "booty shaker," "watermelon heaven," and "ooh lala," there has not been a day where Tastea hasn 't had a line at their store. When asked about how to open a business as successful as Tastea, Ted advises that before even opening up a business, one should imagine the business operating without you. "You can 't always be at the store all the time-- it should be able to operate without you. Otherwise, you can 't ever leave the store on its own. You have to make a system so that the business doesn 't need you. With that system, you can hand it off to someone else and they can operate it themselves without your

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