1. Articulate a paradigm change in the way your role/function operated on a day to day basis. How did you react and what were the keys to your success in adapting to the change, if in fact you were able to?
Throughout my professional life, I have had many opportunities to work at various companies with different technologies. As a result, I have had to adapt to significant changes extremely often.
Case 1.
The most recent change I experienced was when I was working at BlackBerry, when I was working in the device testing group and one day, I was told that I was moved into the automation group. I had only worked at BlackBerry for half a year at this point and just as I was becoming familiar with my system, I was asked to change. The new department
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Case 1.
One particular instance took place when I was working with BlackBerry and was asked to investigate a billing issue that happened in the Malaysian market. To do so, I interacted and worked with Malaysian employees, starting from 8:30 pm in the evening because of the 12 hour time difference. Together, we determined that the problem was caused by a BlackBerry world currency configuration conflict with the local Malaysian carrier configuration.
Problem: A change had to be made, either in Canada or Malaysia. However, because our code was frizzed already, if any billing configuration changes occurred, we would require a full regression and redeployment that would take a long time and cost a lot. On the other hand, making changes on the Malaysian side would equally take a long time and require negotiating with their local carrier. It was also not guaranteed that their local carrier would even want to make any changes.
Solution: In order to resolve the issue, I reported to management and talked to many different groups of designers and figured out that the problem could be temporarily resolved by a Bango server change. I implemented the change and did a quick regression, solving the problem with a workaround and providing the company with more time to do the real fix for the next
Change is something that presses us out of our comfort zone. Change is the only constant. It can happen in any sphere of life. But the most predominant of all changes is Change in the Organizations working methods.
The biggest boom in the millennium had to be the internet. Since the start, there has been countless number of companies and products have been developed with the use of the internet in every way imaginable. The Blackberry was the pioneer of Smart phones that allowed users to access the internet wherever they were located. They could access applications that were useful in maintaining everyday activities such as E-Mail and Face book.
Changing situations throughout the world affect all organizations in business today. Therefore, most organizations acknowledge the need to experience change and transformation in order to survive. The key challenges companies face are due to the advancements in technology, the social environment caused by globalization, the pace of competition, and the demands regarding customer expectations. It is difficult to overcome the obstacles involved with change despite all the articles, books, and publications devoted to the topic. People are naturally resistant to fundamental changes and often intimidated by the process; the old traditional patterns and methods are no longer effective.
Oakland, S.J. and S.J. Tanner. A new framework for managing change . 2007. http://www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/1060190604.html. 04 March 2014.
Global service coverage is in large demand, especially from businessmen who frequently travel. Linda Stern suggests in Newsweek to global travelers that they should “buy your phone and service from T-Mobile, AT&T or Cingular, the only three U.S. companies to use the internationally dominant GSM (Global System for Mobile communication).” Depending on the service provider, one may or may not get coverage in other countries. For example, Verizon customers enjoy phones that work in Latin America, while Cingular customers have coverage in Europe. Even better is AT&T Wireless, which offers “vast international coverage” or TMobile, another international carrier (Stern). Service coverage varies greatly by carrier, with some reaching many countries and others only small portions of a single country.
While technological innovations can provide increased opportunities for organizations and give them a competitive advantage, not all employees respond well to changes in their everyday workflow. When an organization updates its systems, it can face some resistance from employees, especially when the employees do not feel properly trained and lack the confidence in using the new system. Employees may grow frustrated and become less productive and efficient. In some extreme cases, technology can also replace some of their duties and make their positions obsolete, leaving them out of a job. This ties back to the need for job security. Technology has come a long way in the past 50 years and the types of challenges just mentioned are a lot more common in this day and age than they were before. Therefore, managers need to adapt to this changes in the work environment and find a way to satisfy their employees’ needs while increasing work performance and
Working through a transition from the old to the new can also lead to increased confidence and experience.
"While practically everybody today is a potential mobile phone customer, everybody is simultaneously different in terms of usage, needs, lifestyles, and individual preferences," explains Nokia's Media Relations Manager, Keith Nowak. Understanding those differences requires that Nokia conduct ongoing research among different consumer groups throughout the world. The approach is reflected in the company's business strategy:
This report is mainly based on the case study Emerging Nokia, using the frameworks and concepts we have learned to analyze the case. This report is divided into 5 parts, first is the summary of the case, the second part is about the competition Nokia faced, the third part is the factors that contributed to the success of Nokia, then the challenges Nokia may face in China and the recommendations to them and the last part is the conclusion of the report.
Unfortunately, most change managers may feel reluctant in sharing information with employees as they fear the unexpected events that may occur and threaten outcomes. Change managers are also apprehensive in communicating as they are scared their competitions be on alert or employees may leave due to fear. Hayes (2014), advises change managers to develop a communication strategy in order to better communication with employees. He identifies steps to take in order to create a communication
The first thing I must ask myself is how am I going to accomplish adapting to change? It’s very simple but it’s something that I need to work on. I need to learn how get outside of my comfort zone. As of know I work in a stable work environment, where everyone is happy and rarely
Change was and continues to be an important component of these processes that I am responsible for because it allows me to develop efficiencies and economies of scale. As an example, I managed a team that implemented the installation of the Graduate Admission’s Customer Relationship Management system. The implementation enabled the Graduate Admissions office to more effectively track and plan the movement of interested candidates from inquiry to application in one system. This implementation and deployment ultimately altered the way two separate offices conduct business. The implementation required changes in practice and was ultimately needed for the continued growth of the Graduate Admissions office.
No company that falls behind the competition is guilty of standing completely still. But sometimes our efforts fail because of the level of commitment to change.
To remain competitive and employable in the twenty-first century workplace, society today must conform to the changing demands. Technology is one of the principal driving forces of the future; it is transforming our lives and shaping our future at rates unprecedented in history, with profound implications, which we cannot even begin to see or understand.
Keeping up with technology is difficult, tiresome, and firms find it very costly to keep at pace with it. Technology rapidly and constantly keeps on changing. Being at par technologically requires extensive research and strategic analysis of acquiring new innovation. Enforcing new technology requires staff retraining and in some cases making employees redundant.