Building a Community in Pet Care: Dog Stay and Play

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Dog Stay and Play houses a community of like-minded pet caretakers. For our owners and staff, this is more than a business, this is our passion and our lifestyle, and the wellbeing of the dogs we host is of paramount importance to us. Our establishment allows pet owners the peace of mind in knowing that their dog is placed in an environment that affords creative play, love, care and safety while they are at work or away from home. We are proud to be building a community that improves the quality of life for both pets and their owners, and we strive to have positive affect on the health and wellness of our clients and their pets by providing convenient and safe care.
Market Analysis Understanding the market dynamic is essential for business …show more content…

Management positions will be filled by owner/operators who will endeavor to promote like-mindedness in both the management and the employees. The core values of the organization 's culture will include customer care, convenience and a clear understanding of the client 's needs and preferences. Further, the Dog Stay & Play’s culture will consist of client-employee interaction, which will aim towards an animal-friendly system characterized by cooperation. The Dog Stay & Play is led by the president, and followed by the vice president. Reporting to the vice president are the operations manager and the marketing web designer. The director of operations oversees the customer service manager, executive groomer, and the inventory manager. The sales clerk reports to the customer service manager, the groomer to the executive groomer, and the facilities and kennels technician to the inventory manager. Division of labor through specialization will ensure all functions of the business are executed …show more content…

We understand what dogs need and want. We all have a Bachelor’s degree in management, with at least 4 years’ work related experience. As well as excellent communication and customer service skills. We realize that our pets are as much our customers as the people that own them are. We will find out everything your dog needs for its stay, and we will discuss your dog’s behavior and make sure they are treated as if they are home. At Dog Stay and Play customers are always welcome to tour the facility. Our customer service is top notch and we strive to make our customers happy. The staff has expertise in Microsoft Office and Excel. With strong computer skills, we know how to keep customer’s information stored securely, back up everything so that we will never lose your information. It is our priority to be familiar with our customer’s pets. We pay close attention to detail, and we understand that certain dogs can only eat a certain amount of food or take a certain amount of medicine. Cleanliness is a priority to us and we make it spotless, we know that your dog and you both want to rely on a clean, safe facility and that is us. Every detail is important to

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