Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Conflict management in terms of group and team dynamics
Conflict management in terms of group and team dynamics
Group dynamics and conflict
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Introduction This report will go into detail and provide a self-analysis by looking at several topics. These topics are my ambiguity tolerance, my learning style using Kolb’s assessment, my dominant conflict management style, and my dominant reaction to dissonance.
Ambiguity Tolerance Ambiguity essentially just means uncertainty or unknown. In general, most people could say that their life is considered to be ambiguous to a degree as nobody knows exactly what will occur in their lives or in the future. This first assessment looked at our level of tolerance or intolerance for ambiguity, with higher scores correlating with higher levels of intolerance (Budner, 1962). As I scored rather high with a 75 total score, I would be considered very
…show more content…
Managing conflict is based on the two behaviors of assertiveness and cooperativeness, assertiveness is dealing with one’s own concerns while cooperativeness is satisfying the concerns of others. These two behaviors lead to five basic ways to responding to conflict which are competing, collaborative, compromising, avoiding, and accommodating (Griffith & Dunham, 2015). Competing is high in assertiveness and low in cooperativeness. Collaborative is high in assertiveness and in cooperativeness, while avoiding is low in assertiveness and in cooperativeness. Accommodating is high in cooperativeness but low in assertiveness, meanwhile compromising is the middle of both assertiveness and cooperativeness (Griffith & Dunham, …show more content…
As I do not like to deal with ambiguity, knowing what I should do in the group is key for me to feel comfortable to speak up in the group. Being an assimilating learning style, I may seem not involved in group activities yet be thinking about things and working them over in my own mind to better make sense to me. The avoiding conflict management style and flight dissonance reaction are very similar and both mean that I will generally not get involved with any conflict that pops up in the group unless it is something major or directly involves me as a party in the issue.
My strengths for my group are being able to look at things from the outside by both avoiding conflict and sitting back and assimilating things to make sense to me. To further strengthen these, I need to start speaking up more when the situation demands it so that my group knows where I am personally at and what I think of the situation looking inward. I will stop overanalyzing the situation and try and come up with something that can be improved later in order for the people around me know where I stand on the topics at
Some of my key strength’s in dealing with others include my ability to teach others, deescalate situations by recognizing and acknowledging the perspectives of others, and my willingness to be of assistance.
Conflict management is a strategized approach to understanding the complexity of conflict within any environment. Sources of conflict can derive from many avenues and include such things as scare resources to personal beliefs and work styles and lack of communication. Conflict is said to be inevitable and subjected to time and change. However, many organizations, including the federal department, have created functional methods through the use of historical theorist to become better aware of contribution and resolutions into conflict management. The criminal justice system within the United States have been subjected to many conflicts that hinder the progress of adaptability. What has been uncovered throughout decades of research is that human conflict is intertwined into the very fabric of our society, making it a formidable adversary.
From gathering information from a variety of research articles, conflict can be collectively defined as an argument between individuals while conflict recovery is a self-regulatory process, which is the ability to put aside interpersonal conflict in order to achieve other goals. Conflict can occur between romantic partners from a variety of sources such as stress, money, sex, jealousy, values, beliefs, etc. During conflict recovery and while self-regulating, there are consequences that will help the quality and satisfaction of the relationship after conflict (Salvatore, Kuo, Steele, Simpson, & Collins, 2011). Research has shown that the use of conflict styles are much more important rather than the actual content of the argument itself (Bertoni & Bodenmann, 2010). According to Thomas Kilmann, there are five various types of conflict styles that people partake in; accommodating, avoiding, collaborating, competing, and compromising (Riasi & Asadzadeh, 2015). Thomas Kilmann discovered these different conflict styles to describe how each individual handles conflict. Bertoni and Bodenmann’s (2010) research has shown that the satisfaction and/or dissatisfaction between couples stems from the styles of conflict that one uses when in an argument. Conflict, conflict recovery, and conflict styles can all factor in together to help
Huan, L. & Yazdanifard, R. (2012). The Differences of Conflict Management Styles and Conflict Resolution in Workplaces. Business & Entrepreneurship Journal. 1(1), 141-155.
Being a leader is not a small feat. A leader must gather, than motivate a group for a common goal which may pose as a difficult task at times. Various personality types will deal with conflicts within a group in diverse ways. Humans are engrained with the fight or flight reflex. A person’s personality may shape their conflict resolution skills and improve relationships within a group. To be an effective leader an individual must be mindful of their personality; this will enable them to become more comfortable when dealing with conflict within their group. A beneficial tool called the DISC personality assessment which is based on the theory of psychologist William Marston (1928). This theory was established between four different personality traits which include: Dominance, Inducement, Submission, and Compliance. A leader can learn to use their personality to resolve an inevitable conflict within a group.
After the loss of their beloved son, the Jarrett family experiences the struggles poor communication causes, in the award winning movie Ordinary People. The Jarretts begin to break apart as they develop dysfunctional relationships, conflict management acts as a facilitator of expression, and would have helped the family to resolve their problems. Conrad, Beth and Calvin Jarrett display silence or violence actions, which results from the lack of use of management strategies to create safety and the free flow of emotions.
Conflicts styles that are difficult for me to work with are those that resonate from a point of fear. When someone attempts to use force to initiate and conclude a conflict. Those people who attack oth...
Four sources of conflict presented by Lamberton & Minor (2014) are content, values, negotiation-of-selves and institutionalized will be discussed. Awareness of and knowing what causes conflict is important in strategizing ideas and plans to resolve them. Explanations and examples of these four sources will follow. The outcome and process of resolving conflict can affect what direction and success we achieve personally and
Avoidance of conflict has always been a part of my life. I don’t identify with conflict being a means to an end. I strive for harmony in all areas of my life and am overly sensitive to what I identify as negativity. This perspective has resulted in me going to extremes to please another or being exceedingly sensitive to what is meant to be constructive criticism. For example, when I get questioned on my approach on a particular situation, I get instantly defensive because of my heightened sensitivity to keeping everything in accord. I now realize that it is not always black and white when it comes to conflict; there is a grey area. Sometimes there needs to be differences to come to a mutual
I participated in a conflict management style quiz that was created by Reginald Adkins to see what style I followed. The style that I tend to follow is Harmonizing. I did find this a little surprising because I usually stick to my guns. I will debate with just about anyone, especially if I feel that I am right about something (Steve A. Beebe, 2008, p. 204)
The Keirsey Temperament Sorter II identified my temperament as artisan, and the classic temperament report identified me as an ISTP, or Introverted Sensing Thinking Perceiving. The description of my temperament was dead on with my view of myself, especially the more in depth classic temperament. My strengths include an excellent ability to apply logic and reason to solve problems or discover how things work, and being high;y practical and realistic, however I will not function well in regimented or structured environments, as I will become bored or feel stifled. This temperament profile also correlates to my learning style, as the Keirsey Temperament Sorter II results also mention that I learn best hands-on, and states that ISTP’s are a master of their physical environment.
Before understanding how to deal with conflict, one must understand what conflict is. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). Does the idea of conflict always have to carry a negative connotation? The growth and development of society would be a great deal slower if people never challenged each other’s ideas. The Learning Team Toolkit discusses three different views of conflict: traditiona...
Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. . Journal Of Organizational Behavior, 13(3), 265-274.
According to McShane and Von Glinow, conflict is “a process in which one party perceives that his or her interests are being opposed or negatively affected by another party” (328). The Conflict Process Model begins with the different sources of conflict; these sources lead one or more parties to perceive that a conflict exists. These perceptions interact with emotions and manifest themselves in the behavior towards other parties. The arrows in the figure illustrate the series of conflict episodes that cycle into conflict escalation (McShane and Von Glinow 331-332).
In my Learning team, my personal strength is having good people skills. I meet and get involved with new people everyday whether it be work or school related. I enjoy speaking, listening and giving input to my team members so that they are aware that they can count on me to participate as a team player in our Learning Team. Good people skills are very important in a group setting because of all the di...