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Influence of managers' leadership styles on employee satisfaction
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What is the problem?
Aline DeNeuve was given to organize a company retreat for the Montreal branch after the one she set up for the Calgary branch was a big achievement. Aline is upset that most of the employees have low morale and not interested in a retreat after the first one was a big success. Since she was promoted as the new director of training and development at Consolidated Inc. she must find out what made the morale and interest level of the staffs so low and how former management could have let this occur.
Why did the problems occur?
In this case, the main problem is in the intellectual capital problem because the bond and the relationship between the co-workers are weak and only understands the working relationship and working there for a long time. Individual workers have problem in their individual behaviour such as role perception since Aline didn’t know the requirements to fulfill the position in the director post and management style. Excluding for Richard, none of the workers were satisfied and comfortable with their respective jobs and they have no intensity to solve the workplace better to make bond wasn’t significantly
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Based on the last conversation with Aline, she does not have any recency effect problem. As Aline is not handling the management section she should make the workplace more comfortable to create a bonding in between the co-workers and hence they can widen the Johari Window from hidden areas to open areas, which would let the co-workers to be more open about their concerns and feedback, alongside they can get to know each other vey well and a positive understanding between them. By widening the Open Area of Johari Window they will be able to express their dissatisfaction and issues in the
This case study tells us that the varied perceptions of every individual in a team will give rise to communication barriers (perceptual barriers). Fear, opportunism and mistrust also stops us from communicating effectively with our co-workers (emotional barriers). Knowlton Roberts is collaborative team leader and hardworking man. He is insecure and he generally don’t reveal those insecurities with his boss or team. Dr. Harold is the Director of research and supervisor of Roberts’s team. He has very high expectations of his group and he is not attentive to his team. Rankle is a new comer who is brilliant, aggressive, opportunist and not a team player.
To make positive changes in the workgroups/teams in each location the plants' mangers should be made to recognize that group performance often fail because of process loss due to lack of motivation and coordination problems in groups. Social loafing also plays a vital role in the failures of workgroups/teams. Social loafing is where the members of the team may feel that their efforts are unimportant. Social loafing can be eliminated by making each individual performance identifiable, making each employee feel that he/she can make an important and worthwhile contribution to the team. The manger could try to develop group cohesiveness.
In order to mold a group of people into a higher performing team, Kathryn had a challenging task ahead of her. Her plan to hold an offsite retreat with the leadership team was a fantastic idea. This was her first real action as the leader of DecisionTech, and it would soon prove to have a positive impact on the future of the company and the leadership team. Kathryn held firm to the agenda she designed for the retreat despite the team trying to give her suggestions on what they thought the agenda should be. When Martin sent Kathryn an email letting her know he and JR would be missing part of the retreat for a business
The main problems that are affecting the company were the high level of labour turnover, below target production rates, high levels of scrap, the employees had little input in the decision making, therefore resulting in low motivation and job satisfaction, and didn't have enough feedback on there performance. Added to this was the conflict between the supervisors and employees in the production and packing areas, and the grading and payment levels wasn't satisfactory to the employees.
The kitchen employees obviously were struggling to cope with the new kitchen. We will be analyzing their team behaviors and outputs with six criteria: cohesiveness, goals, norms, external environment, member composition/roles, and leadership. There are two sides to every coin, the factors could enhance team outputs if used right, they could also hurt the team when ignored.
3. The contributing factors to their ineffectiveness were poor planning and leadership. The company grew to quickly. In their desire to grow and expand, the company’s senior management did not establish and follow ethical practices that would sustain the company. Controls were not established in key places, such as, accounting practices and principles. Senior management failed to appropriately manage the activities of lower level managers and set a bad example.
The company has a clear lack of vision. This is because since the loss of Mr. McFettridge, the vision and plans he had are not known to anyone. This exposes the lack of structured top management. Also, the top management is having a lot of young employees which are accustomed to doing a clerical job. Their decision making skills are not developed due to improper mentoring. The work processes are more individual driven then system driven.
In this paper, I will write my answers to questions pertaining to Case 7, Mary Corey and Case 16, Kathy’s temper. These found in the textbook The Management Training Tool Kit.
In conclusion there were a number of underlying factors which contributed to the poor performance of the ‘A Team’. Within the causes of group development, group effectiveness and group dynamics there were a number of problems outlined. Initially when the team came together there were a number of costly mistakes made which meant that the team was never going to be able to maximize its potential. Fundamentally the poor performance of the group was due to the fact that the direction and approach the group would take could not be clearly outlined to other members as a result of a lack of communication. The dynamics of the group also played a major part in the unsatisfactory performance largely because social loafing was present amongst members.
Davis Alison, CEO (2010). Employee Morale: Leading from the Ground Up. Communication World, Vol. 27. 22-226. http://egandb.uas.alaska.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=48609142&site=bsi-live
Today work environment company are expecting very high demand from manager and workers that they over sea about job performance to keep than motivated to do they tasks. First the manager has to meet executive level manager’s goals and productivity to keep a companies success. The test book reading stated Organization is people working together to achieve a common goals, that goals also can evaluate the issues about the absenteeism in the workforce. Manager are govern by four functions to keep a business delay functions work first Planning setting performance, second Organization to process assigning tasks, third Leading to process a arousing environment by inspiring others, four controlling to process of measuring work performance.
There is a clear division of work and responsibility between the management and workers involved in the firm. Workers simply carry out the work while managers are concerned only with th...
According to Montgomery (2011; 56), the new concept of organization is facing the customer. It is he who says what he wants to buy and it is up to managers to avoid that this change is a threat to the survival of the organization, causing it to remain and prosper in this new environment is a challenge that will only be overcome if the company used its entire staff differently. It is also examined that the less qualified employee causes structural unemployment, which, unlike the staff reduction occurred earlier but does not disappear when the crisis passes. It is identified that one of the important functions to be performed by the leader and that here, can be seamlessly assigned in parallel to People Management, is also the observation of the
It is very clear that the problems experienced in the companies are not lone standing but in most of the cases they are dependent on each other and there are strong bonds or relationships with regards to the cause and effects between them. It is therefore important to form or establish a strong cause and affect between them.
In Today’s world, the composition and how work is done has massively changed and is still continuing to change. Work is now more complex, more team base, depends greatly on technological and social skills and lastly more mobile and does not depend on geography. Companies are also opting for ways to help their employees perform their duties effectively so that huge profits are realized in the long term .The changes in the workplaces include Reduction in the structure of the hierarchy ,breakdown in the organization boundaries , improved and better management tactics and perspectives and lastly better workplace condition and health to the employees. (Frank Ackerman, Neva R. Goodwin, Laurie Dougherty, Kevin Gallagher, 2001)