AMP Canada Case Study

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The purpose of this Project Management Plan (PMP) is to define the approach to be taken by the AMP Canada case study implementing SAP in 1 year time with the vendor – SAP business partner. The issues identified were: - The team implementing the new system were required to do both functional and systematic requirements thus affecting the implementation of the new system - The staff were not well trained in the new system - The user requirements were not taken into consideration thus affecting the purchasing orders, poor management of inventory, the manufacturing and finance department were not integrated. This also required a lot of recoding thus costing AMP Canada further investment - The database was not central whether it was customer orders The AMP Canada procurement plan objectives for this project for implementing SAP are to: • Select a vendor to migrate the current JBA system to SAP with the existing business processes. • Determine how to proceed with based on the vendors deadline and costs. • Establish a formal agreement that provides AMP Canada with certainty regarding service level agreements and fixed prices for the chosen implementation. • Establish a relationship with the vendor who is committed to providing the service. Maher (1999) states that the different packages on the market have different strengths in different areas, it is important for the customer to recognise this and select the package with the strengths that are appropriate. Only when top management have reached consensus on what the business requires, should package vetting and selection begin. For this project, a Request for Proposal (RFP) will be issued in order to solicit proposals from various SAP business partners’ vendors which describe how they will meet the requirements, deadline and the cost of implementing the finance To break down the issues with the global component on this project lets discuss the following. The global factors lead too many issues faced when designing the above plans. Communication and Staffing are the main problem areas due to cultural differences in each region as well as time zones when arranging meetings. Staffing issues are around the fact that during this project is important to keep all the staff as SAP is such a hot market staff can move quickly. In terms of the whole project the main issues faced were around no changes to project schedule as it is not flexible and project must be completed within 1 year and the scope must be supported and not changed, and it was challenging to find a vendor who could meet these criteria. As discussed, this project and its requirements highlight areas where future work/improvements can be made to increase the project and the outcome. The timeframe put on this project is something which can be changed to deliver a full implementation rather than “vanilla functionality” which would later need to be modified. Another factor to consider delivering a full implementation would be the capital investment which is used for this project as this needs to be topped

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