Novaris Pharmaceuticals Case Study

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Being presented with the problems in the implementation of the SAP ERP system, it is evident that Novartis Pharmaceuticals requires a comprehensive action plan that resolves key issues and the underlying problem. Refer to Exhibit A for a graphical representation of the action plan. Re-design invoice processes to integrate with materials requisition and payment processes In order for the SAP system to be used effectively at Novartis, they must first re-design the invoice process to better integrate with the software. Currently, the process is inefficient and is thus resulting in a backlog of overdue bills. By focusing on business processes first, Novartis can eliminate this concern, ensuring the system automatically makes payments before they are due. This action step will begin immediately as it is necessary to start this transformative process right away so that the new software upgrade is centered …show more content…

It is clear that all requisitions need to be channeled through the materials procurement department. By centralizing the purchase decisions, Novartis can obtain larger discounts from suppliers saving about $5 to $6 million. or this action step, it is necessary to start this transformative process immediately so that the new software upgrade is centered around this change. You, the CIO, should recommend this decision as it falls under your domain, and the end decision shall be improved by the individual CEO. Jane Simpson, head of accounts payable and materials procurement should be consulted as this re-design shall directly affect her department. The rest of the department team and well as business information managers should be informed of this decision. F Implement SAP software upgrade across all

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