More handpicked essays just for you.
The importance of effective communication in the work setting
The importance of effective communication in the work setting
The importance of effective communication in the work setting
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Session 3:
What did the other person discuss?
Alisha discussed he increased stress levels which are a product of nervousness, sleep deprivation and her partner being absent.
What did she say? How did you respond? Using which verbal skills?
Alisha told me about her increased stress levels over the last few months, she’s found that starting her Bachelor has resulted in her nervousness. I encouraged her to tell me more about that, and she mentioned that she was so nervous that she ended up attending student consultations to discuss her stress. Alisha told me that recently she’s been having trouble sleeping because she’s been so uncomfortable with starting new classes along without her partner home, but once she settled in better she hoped to relax more. Using a ‘direct leading’ approach I asked her to elaborate on the subject of her partner and I found that he’s in military training and is stationed in NSW and they aren’t able to talk often. We reflected on her feelings towards her partners absence and she admitted that she does find the lack of communication hard but it’s well worth it as she’s very proud of him. I mentioned how important her partner’s job is and after reflecting on the content of our conversation what she feels is entirely understandable considering her circumstances.
When and how did you use non-verbal skills?
I used non-verbal skills throughout the discussion, which included silence, leaning forward and backward, eye contact, hand gestures, and relaxed posture. I found that making eye contact throughout the discussion encouraged Alisha to continue talking as some of the topics we spoke about we was quite hesitant to speak of. I communicated through body language, attempting to mirror hers, and when sh...
... middle of paper ...
...or myself under all circumstances, including when with friends or co-workers as it can really make a difference.
Bibliography:
1. Department of Social Science, 2014, SOCF111, Session 3, The Effective Communicator, Powerpoint presentation, Endeavour College of Natural Health, Brisbane, viewed on 27 April 2014.
2. Department of Social Science, 2014, SOCF111, Session 5, Inner Critic & Inner Coach, Powerpoint presentation, Endeavour College of Natural Health, Brisbane, viewed on 27 April 2014.
3. Department of Social Science, 2014, SOCF111, Session 7, Stress Management, Powerpoint presentation, Endeavour College of Natural Health, Brisbane, viewed on 27 April 2014.
4. Department of Social Science, 2014, SOCF111, Session 8, Assertiveness and Anger Management, Powerpoint presentation, Endeavour College of Natural Health, Brisbane, viewed on 27 April 2014.
What is stress? Physiological stress represents a wide range of physical responses that occur as a direct result of a stressor causing an interruption in the natural balance of a human body. When such a disruption occurs, either psychological or physical, the equilibrium in the body responds by stimulating the central nervous system, the endocrine system, and the human immune system. The reaction of these systems causes a number of physical changes that have both short and long term effects on the body. Members of the healthcare and Allied Helping Professions have devoted the last three decades to researching the specific short and long term effects of stress and the effects on the human body. This has led to highly specialized stress appraisals and the development of sophisticated coping techniques in all disciplines of the healthcare industry. Recent innovations have focused on the fact that stress impacts everyone in different ways, and that individual differences must be factored into the treatment milieu. Research continues to explore the correlati...
McAllister, F. Trede & S. Loftus (Eds.) Communicating in the Health Sciences (3rd ed.). (pp. 299-306). Melbourne: Oxford University Press
Social psychologists conclude that the frustration-aggression hypothesis remains tentative and that multiple factors may be associated with the expression of aggressive behavior. Critics of the frustration aggression theory point out that frustration does tend to lead to aggression in some circumstances but not always (Berkowitz, 1990). Theorists also suggested that a broader term than frustration should be used as the source of aggression because aggression can be elicited or instigated by other factors, such as the character and perceived intent of the instigator, personality factors and life experiences of the frustrated individual, and environmental conditions (Meyer,
Together, these show that chronic stress is often a result of inequality and lower status. This stress, to a great extent, is adverse to one’s health and can cause anything from obesity to mental illness and even premature
Claar, R. L., & Blumenthal J. A. (2003). The value of stress-management interventions in life-
emphasized a lack of restraint. Popular psychology identified “the positive aspects of anger” and encouraged couples to communicate their desires to one another.
Thousands of years ago, our ancestors were focused on surviving. Whether that meant from a horrible disease, a lion, or starvation. In today’s world, we happily do not have to worry about those things. We thank modern medicine, separation of dangerous wildlife from our homes, and grocery stores one every corner stocked to the brim. Many things have changed since then, but one thing that has existed since the existence of animals, stress.
Jones, F, Bright, J, Clow, A (2001). Stress: myth, theory and research. Essex: Pearson Education Limited. p. 12.
A proper coaching philosophy contains principles which improve character development, teach step by step tactical and technical skills, form proper progressive physical training regimens, and carefully utilize team management to handle and control problems with administrative issues. A coach with a sound philosophy should mold a team with strong cohesion, and he should treat players not only as teammates, but as family and friends who are encouraged to develop communication and lifelong learning of skills through positive support and role modeling from the coach (Mergelsberg, 14-15). The philosophy should also contain written documents of implemented strategies and techniques, so that the coach will know what to improve upon season by season
I wanted to start telling the story of our experience by sharing the feelings I brought into this exercise. A few years ago I underwent an experience of coaching through several sessions that left me this taste in the mouth that the coaching as a tool to develop others is not very effective. I have not taken the time to deeply analyze what went wrong but in general if I had to choose to do it again I think I would choose another methodology to foster change. Its objective in general is to assist in building behavioral skills, but in my opinion to really look for a long lasting change you need to give a deeper understanding to the lack of a certain skills, strongly reflect on the variables linked to it as could be the emotions, values and motivations that conduce you towards a behavior different that that one desired. Personally, I enjoy seeking information that allows me to jump beyond the facts, and staying on the behavioral side of the reality limits my passion for inspiration and insight.
Seward, B. (2012). Managing stress: Principles and strategies for health and well-being. (7th ed.). Burlington, Ma: Jones and Barlett Publishing.
Tafrate , R. C., Kassinove , H., & Dundin , L. (2002). Anger Episodes in High- and Low-Trait-Abger Community Adults. Journal of Clinical Psychology, 58(12), 1573-1590.
Stress is defined as “any circumstances that threaten or are perceived to threaten one’s well-being and thereby tax one’s coping abilities” (Weiten & Lloyd, 2006, p. 72). Stress is a natural event that exists literally in all areas of one’s life. It can be embedded in the environment, culture, or perception of an event or idea. Stress is a constant burden, and can be detrimental to one’s physical and mental health. However stress can also provide beneficial effects; it can satisfy one’s need for stimulation and challenge, promote personal growth, and can provide an individual with the tools to cope with, and be less affected by tomorrow’s stress (Weiten & Lloyd, 2006, p. 93).
Why are we as aggressive and can we develop a way to reduce our ever increasing aggressive behavior? What this research paper is going to cover just might answer that. First we’re going to go over different types of aggression and the differences between them. Next will be the several theories about aggression. This will cover from a biological and genetic point of view to how our diet affects our behaviors in negative ways. We will even look into how our culture has an effect on our aggression levels. Last is what ways can we potentially reduce and manage our angry tendencies as well as control the ever rising aggressive behavior in our society.
"Forty-three percent of all adults suffer adverse health effects from stress; 75 to 90 percent of all physician office visits are for stress-related ailments and complaints; stress is linked to the six leading causes of death--heart disease, cancer, lung ailments, accidents, cirrhosis of the liver, and suicide." (Miller, 1993, p.12) " Stress plays havoc with our health, our productivity, our pocketbooks, and our lives, but it is necessary, even desirable." (Oxford, 1998, p.29)